CAITLYN MCFADYEN
Seville,VIC
Summary
Recent TAFE graduate looking to use my knowledge and skills acquired through previous work training and a self-run pet-sitting job to join a professional animal care industry work team. Excels in a customer-friendly environment that requires analytical and physical tasks as similarly performed through past work placements. Striving to pursue a more animal based work environment to suit skills and experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Part Time Online Attendant/Supervisor
Woolworths
07.2022 - Current
- Provided exceptional customer service by communicating customer inquiries and resolving any complaints professionally
- Able to successfully lead and guide a team to success by prioritising time restraining tasks and ensuring all work is completed effectively
- .Fast-paced and physically demanding tasks involving organising and relocating heavy stock in a time restricted manner
Part-time hobbyist pet sitter
MadPaws Pet Sitter+Dog Walker
11.2018 - Current
- Independently managed own pet sitting with organising and leading interviews with pet sitting clients and keeping a schedule of bookings
- High customer-service performance as highly trusted with clients over their property and beloved pets.
On and off volunteering
Central Bark Dog Daycare
04.2017 - 05.2021
- Independently supervised over dogs and attending to customers when staff weren't available
- Maintained cleanliness with upkeep organisation of product displays and disinfection of the floors after animals have left
- Bath wash and dry of dogs, short to long fur with various behaviours.
Volunteer
Swan Valley Cuddly Animal Farm
10.2016 - 11.2016
- Providing high-levelled customer service to a family friendly environment with families and school excursions
- Lead and supervised a crowd of customers through bottle feeding lambs by verbalising instructions and providing assistance
- Long hour days with physical tasks such as being on foot for extended periods, controlling and handling large animals.
Education
CERT III Companion Animal Studies -
South Metro TAFE Bentley
Perth, WA06.2021
High School Graduate -
Ashdale Secondary College
Darch, WA10.2017
Skills
- ICT basic knowledge
- Animal care and handling
- Communication skills
- Team-orientated
- Hard working
- Flexibility
- Strong integrity
- Diligent
- Organised
- Analytical
Certification
- CERT III Visual Arts
- CERT III Companion Animal Studies
References
Jessica O'Keeffe
Woolworths Online Team Manager
Phone: 0410 690 806
Amy Pentin
Woolworths Online Team Manager Assistant
Phone: 0475 080 500
Karen Steele
Regular Pet-sitting Client
Phone: 0409 387 655
Timeline
Part Time Online Attendant/Supervisor
Woolworths
07.2022 - Current
Part-time hobbyist pet sitter
MadPaws Pet Sitter+Dog Walker
11.2018 - Current
On and off volunteering
Central Bark Dog Daycare
04.2017 - 05.2021
Volunteer
Swan Valley Cuddly Animal Farm
10.2016 - 11.2016
CERT III Companion Animal Studies -
South Metro TAFE Bentley
High School Graduate -
Ashdale Secondary College
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