Caitlyn Williams
Dutton Park,QLD
Summary
Seeking an entry level role that offers training and mentorship opportunities to build a solid foundation for a successful career. To make a positive impact in a new industry transitioning onto a new career path that reflects my personal values, passions and interests.
Overview
6
6
years of professional experience
Work History
LIABILITY & Recovery AGENT
AUTO & GENERAL INSURANCE
03.2024 - Current
- Ordering and obtaining police reports and personal records to locate third parties
- Processing legal authority forms, Stat decs and financial hardship applications
- Obtaining a clear picture of the willingness and capacity of third parties and debtors to pay
- Determining liability in an insurance aspect and gathering evidence to back decisions.
SALES CONSULTANT
AUTO & GENERAL INSURANCE
06.2022 - 03.2024
- Identifying customer needs, clarifying information and providing solutions whilst complying with the general insurance code of conduct and company policies
- Finalize written and verbal agreements
- Respond to new and current client base regarding complaints, sales and service enquiries.
SALES CONSULTANT
TELCO SERVICES AUSTRALIA
05.2020 - 06.2022
- Engage clientele to build rapport and discover their lifestyle needs
- Create personalized customer profiles with extensive computer and software use
- Follow and adhere to strict targets whilst engaging in a strong team environment
- Create and finalize written and verbal agreements.
BARISTA &CUSTOMER SERVICE
NORTHRISE BAKERY
11.2018 - 05.2020
- Barista
- Customer service, cash register, food handling, preparation and decorating
- Open and close of shop
- Weekly banking.
Skills
- Adaptability
- Communication
- Great memory and immaculate attention to detail
- Reliable, resilient and punctual
- Ability to multitask and prioritize workloads
Conclusion
Thank you for considering my application, I welcome the opportunity to discuss further how my background skills and values can contribute to your continued success. Please feel free to contact me via phone or email. References available upon request.
Timeline
LIABILITY & Recovery AGENT
AUTO & GENERAL INSURANCE
03.2024 - Current
SALES CONSULTANT
AUTO & GENERAL INSURANCE
06.2022 - 03.2024
SALES CONSULTANT
TELCO SERVICES AUSTRALIA
05.2020 - 06.2022
BARISTA &CUSTOMER SERVICE
NORTHRISE BAKERY
11.2018 - 05.2020
Similar Profiles
Shirleeann MartinShirleeann Martin
Home Catastrophe Manager at Auto & General InsuranceHome Catastrophe Manager at Auto & General Insurance
Alyssa MacdonaldAlyssa Macdonald
Insurance Team Leader at Auto & General InsuranceInsurance Team Leader at Auto & General Insurance
Juan GouwsJuan Gouws
Scrum Master/Senior Product Owner at Auto & General InsuranceScrum Master/Senior Product Owner at Auto & General Insurance