Caleigh Gorlick
Dudley,NSW
Summary
Adept at enhancing customer experiences and streamlining operations, I demonstrate my expertise in food safety compliance and high-standard customer service at Hungry Jacks. My proactive approach has led to improved cleanliness, maintenance and cash handling accuracy. I excel in fast-paced environments, prioritising efficiency and quality. Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Cafe Assistant
Brew Connections
03.2024 - Current
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
Crew Member
Hungry Jacks
10.2021 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Open Foundation - Open Foundation
Newcastle University
Newcastle, NSW10.2024
High School Diploma -
St. Mary's High School
Gateshead, NSW11.2023
Skills
- High Standard of Customer Service
- Food Safety Compliance
- Cleanliness Maintenance
- Cash Handling Accuracy
- Espresso machine operation
Netball
Netball is my passion and I currently spend my spare time playing, coaching and umpiring.
I have played continuously for the last 12 years, including at representative level.
I have achieved a National C Badge in umpiring.
My favourite is the coaching. I have now coached a junior team for the last 4 years and I feel great satisfaction seeing the team grow and learn the game. I'm extremely proud that my team has achieved a Grand Final win and produced representative players, but most of all that I get to connect and enjoy the feeling of community.
Timeline
Cafe Assistant
Brew Connections
03.2024 - Current
Crew Member
Hungry Jacks
10.2021 - Current
Open Foundation - Open Foundation
Newcastle University
High School Diploma -
St. Mary's High School