Calissa Reddy
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Refinery Clothing
10.2024 - 12.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Processed transactions accurately while maintaining a high level of customer service.
Sales Assistant
Toyzone
08.2022 - 09.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Higher Certificate In Computer Forensic -
Richfield Graduate Institute of Technology
South Africa05.2023
High School Diploma -
Strelitzia Secondary School
South Africa12.2021
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Cash register operation
- Sales and promotions
- Staff support
- Honest and dependable
- Friendly and helpful
- Sales expertise
- Fast learner
Timeline
Sales Assistant
Refinery Clothing
10.2024 - 12.2024
Sales Assistant
Toyzone
08.2022 - 09.2024
Higher Certificate In Computer Forensic -
Richfield Graduate Institute of Technology
High School Diploma -
Strelitzia Secondary School
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