Elevated customer satisfaction at Augustus Gelatery by expertly managing daily operations and fostering a team environment focused on goal achievement and exceptional service. Demonstrated prowess in decision-making and conflict resolution, significantly enhancing store efficiency and customer experience.
• Assisted with daily operations of the gelato store
• Served customers and prepared/presented products
• Maintained cleanliness and organisation
• Handled restocking and general cleaning tasks
• Ensured a welcoming environment for customers
• Contributed to opening and closing procedures (setup and pack down)
First Aid certification completed 2022
DoFoodSafely Food safety certificate 2024