Callie Beveridge
Banksia Grove,WA
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Hardworking and passionate, with strong organisational skills, extremely creative, throughly enjoys merchandising and visual displays. Ready to help team achieve company goals and build up my skills and career in visual merchandising with Bed Bath N Table.
Overview
9
9
years of professional experience
Work History
Florist
The Flower Hound
Fremantle, WA
05.2023 - 04.2024
- Utilized floral design techniques to craft unique floral arrangements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Researched latest design trends, colours, and vendor products for use in new pieces.
- Assisted with social media content
Florist
Sunday Jungle
Townsville, QLD
01.2023 - 04.2023
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Utilized floral design techniques to craft unique floral arrangements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Increased sales revenue with exceptional customer service and upselling techniques.
- Researched latest design trends, colours, and vendor products for use in new pieces.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Social Media Content
Florist
The Lush Lily
Brisbane, QLD
05.2020 - 01.2023
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Utilized floral design techniques to craft unique floral arrangements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Trained new employees on company policies, procedures, design techniques, and customer service best practices.
- Social Media Content
Administrative Assistant, Visual Merchandiser
Swan Agencies
Brisbane, QLD
07.2019 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Monitored and replenished display inventory and restructured according to available stock.
- Designed eye-catching displays to highlight featured products or clearance items & new products, driving additional sales opportunities throughout the store.
- Proposed new ideas and concepts to enhance merchandise displays.
- Developed visual merchandising plans and strategies to promote store offerings.
Retail Assistant
Baby Bunting
Townsville, QLD
01.2015 - 07.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Cert 3 - Floristry
Flowers To Impress
Townsville08.2019
Skills
- Product Merchandising
- Merchandise Display
- High skills in Floral designs
- Attention to Detail & Creative
- Reliable & Responsible
- Time Management & Organising
- Teamwork
- Problem-Solving
Refrences
Emily Galloway - Manager - Sunday Jungle - 0439751242
Jaicelyn Rowe - Supervisor - The Flower Hound - 0449039969
Emma Leckie - College - The Lush Lily - 041391836
Perry Chilton - Manager - Baby Bunting - 0423325338
Samantha Dalle Cort - Teacher - Flower To Impress - 0448682072
Timeline
Florist
The Flower Hound
05.2023 - 04.2024
Florist
Sunday Jungle
01.2023 - 04.2023
Florist
The Lush Lily
05.2020 - 01.2023
Administrative Assistant, Visual Merchandiser
Swan Agencies
07.2019 - 05.2020
Retail Assistant
Baby Bunting
01.2015 - 07.2019
Cert 3 - Floristry
Flowers To Impress