Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meg Bremner

Brisbane,QLD

Summary

Proven Senior Florist at The Soul Pantry, adept in social media marketing and customer service, enhanced client satisfaction and repeat business through innovative floral designs and effective vendor negotiations. Demonstrated reliability and attention to detail, significantly streamlining inventory for optimal product availability. Achieved increased sales through personalized customer engagement and product merchandising.

Overview

10
10
years of professional experience

Work History

Senior Florist

The Soul Pantry
04.2014 - 05.2024
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Collaborated with event planners to design custom floral installations for high-profile events, resulting in client satisfaction and repeat business.
  • Designed memorable wedding florals that exceeded client expectations while adhering to strict budgets and timelines.
  • Developed strong vendor relationships to secure preferred pricing without compromising quality or variety in flower selection.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Increased sales and customer satisfaction through personalized servicing.

Retail Worker

Welsh Lady Cake Shop
03.2014 - 12.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

High School Diploma -

Mt St Michaels College
Brisbane, QLD
12.2017

Skills

    Time management mastery

    Social Media Marketing

    Customer Service-Oriented

    Client Consultations

    Customer Assistance

    Brand representation

    Product Merchandising

    Honest and Dependable

    Attention to Detail

    Positive Customer Engagement

    Reliability and punctuality

Timeline

Senior Florist

The Soul Pantry
04.2014 - 05.2024

Retail Worker

Welsh Lady Cake Shop
03.2014 - 12.2017

High School Diploma -

Mt St Michaels College
Meg Bremner