Callum Begbie
Gaythorne
Summary
Dynamic Service Supervisor with a proven track record at Coles Supermarket, excelling in customer relations and problem-solving. Skilled in task delegation and staff training, I enhanced team productivity and service delivery. Committed to fostering a positive customer experience while effectively managing operations and driving sales growth.
Overview
4
4
years of professional experience
Work History
Service Supervisor
Coles Supermarket
10.2023 - Current
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
Service Team Member
Coles Supermarket
11.2021 - 10.2023
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Assisted in training new team members, ensuring adherence to company standards and policies.
- Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
Education
Certificate III - Fitness
Australian Institute of Personal Trainers
AUS01-2025
High School Diploma -
Mt Maria College
Mitchelton, QLD01-2023
Certificate III - Sport And Recreation
TAFE QLD
QLD01-2023
Certificate II - Community Services
TAFE QLD
QLD01-2023
Certificate I - Construction
Blue Dog Training Services
QLD01-2023
Certificate II - Sports Coaching
TAFE QLD
QLD01-2022
Certificate II - Plumbing
TAFE QLD
QLD01-2022
Skills
- Task delegation
- Progress monitoring
- Service delivery
- Excellent personal service experience
- Supervisory role experience
- Staff training
- Product sales
- Customer relations
- Customer service
- Problem-solving
- Adaptability and flexibility
Timeline
Service Supervisor
Coles Supermarket
10.2023 - Current
Service Team Member
Coles Supermarket
11.2021 - 10.2023
Certificate III - Fitness
Australian Institute of Personal Trainers
High School Diploma -
Mt Maria College
Certificate III - Sport And Recreation
TAFE QLD
Certificate II - Community Services
TAFE QLD
Certificate I - Construction
Blue Dog Training Services
Certificate II - Sports Coaching
TAFE QLD
Certificate II - Plumbing
TAFE QLD
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