Callum Buecher
Wollongong,Australia
Summary
With a proven track record at SparesPro, I excelled in enhancing online sales and customer satisfaction through effective inventory management and strategic sales initiatives. My expertise in financial reconciliation and strong interpersonal skills drove significant process improvements, demonstrating my ability to multitask and solve problems efficiently.
Overview
10
10
years of professional experience
Work History
Online Sales Manager
SparesPro
Wollongong, Australia
02.2022 - Current
- Manage the entire online sales platform, ensuring smooth transactions, customer satisfaction, and timely order processing
- Supervise inventory levels and ensure stock availability for online orders, optimising stock control and minimising delays
- Develop and execute sales strategies to drive online revenue and enhance the customer experience
- Handle customer inquiries, providing solutions and resolving issues quickly and efficiently
Accounts Clerk
Wollongong Auto Supplies
Wollongong, Australia
12.2019 - 01.2022
- Processed accounts receivable, handled invoicing, and ensured timely payments and reconciliations
- Managed financial records and ensured accuracy in data entry for all transactions
- Assisted in monthly reporting to support management decisions
Point of Sales & Inventory Management
Insport Wollongong
Wollongong, Australia
03.2019 - 09.2019
- Handled point-of-sale transactions efficiently, ensuring excellent customer service and maintaining high accuracy in sales processes
- Managed inventory levels, ensuring products were well-stocked and organised, and handled reordering processes when necessary
- Assisted in aiding store promotions and sales events to enhance customer engagement and sales
Point of Sales Counter Staff & Delivery Driver
Wollongong Auto Supplies
Wollongong, Australia
07.2016 - 02.2019
- Provided customer service at the counter, handling point-of-sale transactions and responding to inquiries
- Delivered automotive parts to local clients, ensuring timely and safe delivery of products
- Kept organised record of deliveries daily
Inventory Management
Wollongong Auto Supplies
Wollongong, Australia
11.2014 - 01.2016
- Managed incoming and outgoing stock, maintaining accurate inventory records and ensuring efficient stock rotation
- Worked closely with suppliers to ensure timely deliveries and minimize stock shortages
Education
Certificate IV in Marketing -
TAFE NSW
Wollongong, NSW06.2016
Completed HSC -
Holy Spirit College Bellambi
Bellambi01.2014
Skills
- Customer Service & Engagement
- Inventory Management & Logistics
- Financial Reconciliation & Record-Keeping
- Sales Operations (Online & In-Store)
- Time Management & Multitasking
- Process Improvement & Problem-Solving
- Strong Communication & Interpersonal Skills
References
- Christopher Bergner, Wollongong Auto Supplies & SparesPro, Owner, 0401 296 782
- Brandon Groom, Insport, Manager, 0450 698 894
Accomplishments
- Led the collaborative initiative to launch the new SparesPro website, providing key support to web developers in uploading over 400,000 SKUs. Offered insights on optimal user interface design, essential features, and critical design decisions to enhance usability and functionality.
- Successfully managed multiple sales promotions, including the "25 Days of Christmas" campaign and the "Launch Sale," resulting in a measurable increase in company revenue.
- Implemented standardised templates for courier selection, significantly reducing transportation costs and improving logistical efficiency.
Timeline
Online Sales Manager
SparesPro
02.2022 - Current
Accounts Clerk
Wollongong Auto Supplies
12.2019 - 01.2022
Point of Sales & Inventory Management
Insport Wollongong
03.2019 - 09.2019
Point of Sales Counter Staff & Delivery Driver
Wollongong Auto Supplies
07.2016 - 02.2019
Inventory Management
Wollongong Auto Supplies
11.2014 - 01.2016
Certificate IV in Marketing -
TAFE NSW
Completed HSC -
Holy Spirit College Bellambi
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