Callum Miles

Pleasantly interacted with customers during hectic periods to promote a fun, positive environment. Made and served brand-specific café beverages with focus on speed, quality and consistency. Minimized spoilage with proper use of first-in-first-out stock procedures.

Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. Maintained regular and consistent attendance and punctuality. Explained beverage preparation and offered samples to help customers choose ideal items. Trained new team members with positive reinforcement and respectful, encouraging coaching. Was relied upon by colleagues to handle large amounts of orders. Trusted to manage hot cooking oil alone.