Callum Waugh
Perth,Australia
Summary
Motivated, driven, and independent worker with over 10 years of experience in the travel, tourism, and hospitality industry. Additionally, eager to expand skill set in new industries. Possessing the privilege of working in various areas and traveling to different parts of the world has helped me with networking and connections with diverse individuals. Notable strengths include my mixology and barista expertise, exceptional organisational abilities, and effective communication in team environments and leadership roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casual Bartender
The Reveley Bar
11.2024 - Current
- Creating a variety of cocktails and different drinks including wines, spirits, beers and barista coffee making.
- Working on the floor and the ability to multitask on the bar and floor.
- Prioritized exceptional customer service.
- Coordinated high-demand functions in fast-paced environment.
- Maintained a high standard of housekeeping in the bar area.
Casual Bartender & Food Runner
The Norman Hotel
05.2024 - 10.2024
- Prepared diverse assortment of beverages including beers, wines, and spirits.
- Delivered exceptional customer service to patrons.
- Ensured high standards of cleanliness, organisation, opening & closing procedures at Norman's Bar.
- Handled food, drinks, and catering for various functions and events such as AFL games and parties.
Support Practitioner
The Richmond Fellowship Scotland - Hinshaw Street Service
05.2023 - 04.2024
- Helped vulnerable individuals with multiple learning disabilities in their own homes to prompt and encourage them to live independent and healthy lives as much as possible.
- Supported clients with food shopping, personal care, home care routines and recreational outings.
- Help create schedules for them and to react positively and firmly to challenging behaviour when it arises.
Bar Supervisor
Dakota Hotel
11.2022 - 03.2023
- Supported bar management team to enhance operational standards.
- Handled guest hosting and table management.
- Escorting guests to the grill, liaising with the bar, Grill, reception, and kitchen to communicate with each other constantly.
- Assisted with beverage preparation across bar operations, including cocktails, drinks, and coffees.
- Provided staff with essential support and guidance.
- Executed opening and closing procedures daily.
Bartender
The Ivy Buchanan Street
09.2021 - 10.2022
- Delivered exceptional face-to-face customer service in a fast-paced setting.
- Extensive experience and knowledge in cocktails, coffee, and wine vital to the role at Ivy.
- Upselling products and top-tier service to guests.
- General housekeeping, clean-as-you-go approach, opening/closing procedures & handovers.
Bartender & FOH
Dunkeld House Hotel
11.2019 - 09.2021
- Delivered exceptional table service by preparing and running drinks at a 4-star hotel.
- Provided bar service and supported restaurant operations.
- Catering many events such as weddings and special occasions held.
- Crafted cocktails and prepared barista beverages.
- Maintained high standards of housekeeping in all areas of the bar and restaurant.
- Assisted the management ensuring bartenders were properly trained and supervised.
- Cash handling, POS and cashed-up the till at the end of shift.
- Gained certification in Food and Beverage Hospitality Management through SVQ program.
- Resided at the job location.
Education
SVQ Hospitality Supervision & Management - SVQ Food & Beverage
Scottish Vocational Qualification
08.2021
Level 3 Aviation Operations - Travel & Tourism
Leeds City College
West Yorkshire04.2015
11 GCSE's including all Core Subjects -
Rossett School
Harrogate, North Yorkshire06.2013
Skills
- Excellent Communication
- Reliability
- Product knowledge - Mixology, Wines & Barista Coffee
- Organisation & Cleanliness
- Creativity
- Team Leadership Skills
Certification
- RSA - All States except NSW & VIC (Responsible Service of Alcohol)
- RSG - QLD, WA, NT, TAS (Responsible Service of Gambling)
- Food Safety & Hygiene for Catering
- SVQ (Scottish Vocational Qualification) in Hospitality Supervision & Management
- UK Drivers License
Hobbies and Interests
- Mixology
- Wines & Food Pairing
- Barista Coffee Making
- Photography
- Mental Health & Supported Care for vulnerable adults
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Casual Bartender
The Reveley Bar
11.2024 - Current
Casual Bartender & Food Runner
The Norman Hotel
05.2024 - 10.2024
Support Practitioner
The Richmond Fellowship Scotland - Hinshaw Street Service
05.2023 - 04.2024
Bar Supervisor
Dakota Hotel
11.2022 - 03.2023
Bartender
The Ivy Buchanan Street
09.2021 - 10.2022
Bartender & FOH
Dunkeld House Hotel
11.2019 - 09.2021
SVQ Hospitality Supervision & Management - SVQ Food & Beverage
Scottish Vocational Qualification
Level 3 Aviation Operations - Travel & Tourism
Leeds City College
11 GCSE's including all Core Subjects -
Rossett School
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