Calvin Merckel
Nudgee
Summary
A dynamic leader in business development and sales, I have significantly enhanced customer satisfaction and achieved sales goals at Futur Digital. With expertise in competitive analysis and exceptional customer service, I led a team to success by fostering new customer relationships and managing a portfolio of 600 clients, demonstrating strong decision-making and business planning skills.
Overview
8
8
years of professional experience
Work History
Manager of Business Development and Sales
Futur Digital
01.2020 - 10.2024
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Managed portfolio of 600 clients regionally.
Field Sales Representative
Solocal
04.2018 - 12.2019
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
Field Sales Officer
Odyssee
09.2016 - 05.2018
- Increased overall sales by building strong relationships with clients and identifying their specific needs.
Education
Senior Secondary Certificate Of Education - Business Economics
Lycée Descartes
Rennes, France09.2015
Skills
- Competitive analysis
- Sales presentations
- Data-driven decision making
- Customer service
- Business development and planning
- Decision-making
- Business objective analysis
- Sales reporting
- Customer complaint resolution
- Digital sales
- B to B sales
- Territory management
- Direct sales
Languages
French
Native or Bilingual
Timeline
Manager of Business Development and Sales
Futur Digital
01.2020 - 10.2024
Field Sales Representative
Solocal
04.2018 - 12.2019
Field Sales Officer
Odyssee
09.2016 - 05.2018
Senior Secondary Certificate Of Education - Business Economics
Lycée Descartes
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