Summary
Overview
Work History
Education
Skills
Availability
Timeline
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Calvin Rowley

17 Carlisle Street, St Kilda, Melbourne,VIC

Summary

Confident and motivated individual with a background in customer service, hospitality and retail. Seeking opportunities in any kind of hospitality work. I have 5 years experience as a bartender in a busy nightclub setting, as well as 1 years front of house experience. I thrive in fast paced environments and work well under pressure, and am also a very fast learner in any area that I am not familiar with.

I am currently living in St Kinda, Melbourne on a 417 Working Holiday Visa from England. This is my first year holiday visa and am looking to extend to a second year.

Overview

5
5
years of professional experience

Work History

Checkout Team Support

Tesco Supermarket
Berwick-Upon-Tweed, England
10.2020 - 01.2024
  • Supervised a team of cashiers, providing guidance and training on policies and procedures.
  • Monitored the checkout process to ensure efficient service for customers.
  • Resolved customer complaints in an efficient and courteous manner.
  • Developed strategies to improve customer satisfaction levels at the checkout counter.
  • Maintained cleanliness standards at all checkout counters throughout the store.
  • Built, counted and broke down cashier drawers daily and diligently resolved discrepancies.

Bartender

Bedrocks Nightclub
Berwick-Upon-Tweed, England
10.2018 - 12.2023
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.

Front of House

Limoncello
Berwick-upon-Tweed, England
10.2019 - 10.2020
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.

Education

Bachelor of Arts - Law (Pre-Law)

Northumbria University
Newcastle-upon-Tyne
04-2020

Skills

  • Excellent customer service
  • Efficient time management
  • POS System Operation
  • Fluent English speaking with native proficiency
  • Responsible Service of Alcohol certificate for VIC

Availability

  • I am able to start as soon as possible.
  • I am unavailable on Monday evenings/nights, however I am fully flexible the rest of the week, including weekends.

Timeline

Checkout Team Support

Tesco Supermarket
10.2020 - 01.2024

Front of House

Limoncello
10.2019 - 10.2020

Bartender

Bedrocks Nightclub
10.2018 - 12.2023

Bachelor of Arts - Law (Pre-Law)

Northumbria University

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Calvin Rowley