Sara Tully
Whyalla Norrie,South Australia
Summary
Dependable team member trained in customer service and register operations. Contributes to all customers and making sure their experience goes well beyond. Great experience in money handling and assisting those who need assistance throughout the store. Strong work ethic, well time management, motivated, and committed to any job role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Checkout Team Member
Coles
Whyalla Norrie, South Australia
02.2023 - Current
- Operated cash register to process payments accurately and efficiently.
- Assisted customers in locating items throughout the store.
- Greeted customers and provided excellent customer service.
- Responded to complaints from customers in a polite manner while following store policies and procedures.
- Monitored checkout areas to ensure adequate coverage during peak periods.
- Trained new team members on checkout processes, safety protocols, and company policies.
- Provided accurate information regarding pricing, promotions, product availability, and special orders.
- Organized merchandise on display racks and shelves according to assigned layout plans.
- Maintained a clean work area by stocking shelves and cleaning counter surfaces.
- Ensured that all purchases were correctly bagged or boxed before being handed to the customer.
- Checked for accuracy of prices on tags and labels prior to ringing up sales transactions.
- Answered customer inquiries about products, prices, availability, product uses, and payment methods promptly.
- Answered customer questions face-to-face or by phone.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
Education
Whyalla Secondary College
Whyalla, SA01-2022
Skills
- Excellent Customer Service
- Bagging and Packaging
- Efficient Time Management
- Payment Processing
- Customer Assistance
- Payment Collection
- POS Systems
- Customer Service
- Cash Handling
- Basic Mathematics
- Customer Transactions
Affiliations
- Reading
- studying for school
- making time for friends and family
- working
Certification
- currently studying a Cert 3 in early childhood and learning
References
References available upon request.
Timeline
Checkout Team Member
Coles
02.2023 - Current
Whyalla Secondary College
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