Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cameron` Ella

Singleton,NSW

Summary

At Specsavers Singleton, excelled as an Optical Assistant by enhancing customer satisfaction through expert frame adjustments and efficient problem-solving. Demonstrated proficiency in computer skills and critical thinking, leading to improved diagnosis accuracy and streamlined insurance processing. Known for a friendly attitude and a knack for swiftly addressing patient concerns, significantly boosting loyalty and operational efficiency. Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Optical Assistant

Specsavers Singleton
04.2021 - Current
  • Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
  • Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
  • Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
  • Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Processed insurance claims accurately and efficiently, maximizing reimbursements for the practice.

Education

Bachelor of Electrical Engineering - Electrical And Electronic Engineering

University of Newcastle
Newcastle, NSW
12.2026

Skills

  • Problem-Solving
  • Friendly, Positive Attitude
  • Computer Skills
  • Critical Thinking
  • Embedded Systems Knowledge
  • Software Design
  • Problem Identification
  • Logical reasoning

Timeline

Optical Assistant

Specsavers Singleton
04.2021 - Current

Bachelor of Electrical Engineering - Electrical And Electronic Engineering

University of Newcastle
Cameron` Ella