I am highly motivated and enthusiastic individual currently looking for a casual position within the hospitality industry. I am currently employed part-time for a small not for profit organisation in Sutherland shire, however I am looking for a role within the hospitality industry Thursdays to Sundays.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Development Officer
Enough is Enough Anti-Violence Movement Inc.
05.2022 - Current
Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
Facilitated community outreach to expand participation and support.
Built partnerships with related organizations to develop support and gain greater attention for important issues.
Approached issues proactively to best meet current and future community needs.
Managed clients receiving social or community service support.
Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Kept case files updated, accurate and aligned with requirements.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Assisted clients with obtaining housing, employment and support resources.
Reviewed current procedures, identified areas of potential enhancement and implemented changes to improve overall effectiveness of service.
Childcare Educator
One step up childcare
04.2019 - 12.2022
Created a safe and nurturing environment that guides and aids the children's personal and educational development
Kept record of daily observations, toiletry, meals, bottle feeds, incident reports and medications administered
Created and provided recreational and educational activities that are age appropriate and relevant to the educational curriculum
Create daily summaries and critically reflect on everyday educational activities provided.
Waitstaff
Macchina Espresso
04.2019 - 12.2022
Helped customers select products that best fit their personal needs
As well as maintaining a visually appealing and effective displays for the entire store
Educated customers on product and service offerings
Balanced the needs of multiple customers simultaneously in fast paced retail environment
Offered exceptional customer service to differentiate and promote the company brand
Developed strong multi-tasking, customer service and interpersonal skills
Operated cash registers to take payments from customers.
Sales Assistant
Shire's Farmers market
06.2016 - 06.2022
Greeted customers and offered assistance with selecting and purchasing products
Shared best practices for sales and customer service with other team members to help improve the store's efficiency
Assisted customers with prompt and polite support in-person
Responded to customer questions and requests in a prompt and efficient manner
Operated a cash register for cash, check and credit card transactions.
Childcare Educator
Bridge St Kids Early Learning Centre
12.2021 - 05.2022
Created a safe and nurturing environment that guides and aids the children's personal and educational development
Kept record of daily observations, toiletry, meals, bottle feeds, incident reports and medications administered
Created and provided recreational and educational activities that are age appropriate and relevant to the educational curriculum
Create daily summaries and critically reflect on everyday educational activities provided.
Education
Higher School certificate -
Endeavour Sports High School
Caringbah, NSW
First Aid and CPR certificate -
Allen's Training
04.2024
Bachelor of Arts - Majoring in Social justice and Applied Psychology
University of Notre Dame Australia
Chippendale, NSW
05.2023
Certificate III in Early Childhood Education -
Southern Solutions Training
09.2021
Skills
Excellent Communication Skills
Highly flexible & adaptable
Effective Time Management
Excellent Interpersonal Skills
Excellent Documentation Management
Experienced in Needs/Risk Assessment
Good Decision-Making
Dependable and Responsible
Punctual
Problem Solving skills
Languages
Spanish
Native or Bilingual
References
Simone Marslew (General Manager at Enough is Enough) - 95424029
Cloe Whelan (Director at One Step Up childcare) - 0420859928
Certification
Responsible Conduct of Gambling (RCG) certified.
Responsible Service of Alcohol (RSA) certified.
Timeline
Community Development Officer
Enough is Enough Anti-Violence Movement Inc.
05.2022 - Current
Childcare Educator
Bridge St Kids Early Learning Centre
12.2021 - 05.2022
Childcare Educator
One step up childcare
04.2019 - 12.2022
Waitstaff
Macchina Espresso
04.2019 - 12.2022
Sales Assistant
Shire's Farmers market
06.2016 - 06.2022
Higher School certificate -
Endeavour Sports High School
First Aid and CPR certificate -
Allen's Training
Bachelor of Arts - Majoring in Social justice and Applied Psychology
Assistant Senior Social Worker (Ops Lead) at National Anti Violence Helpline [Montfort Care]Assistant Senior Social Worker (Ops Lead) at National Anti Violence Helpline [Montfort Care]
Community Development Officer at Yarra City Council, Aboriginal PartnershipsCommunity Development Officer at Yarra City Council, Aboriginal Partnerships