Camila Florez
Hobart,TAS
Summary
Proactive and results-oriented, with a proven track record at Qmart Asian Grocery, I excel in customer service and workplace safety. Demonstrated ability to resolve complaints efficiently, enhancing team performance and customer satisfaction. Skilled in organizing workstations and training peers, I contribute significantly to operational excellence and safety standards.
Overview
6
6
years of professional experience
Work History
Team Member
Qmart Asian Grocery
04.2021 - 06.2024
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Guzman Y Gomez
12.2018 - 02.2021
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Take orders at the counter from customers, confirm and proceed to receive payments using eftops or cash.
- Worked different stations to provide optimal coverage and meet production goals.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors.
Education
Diploma in Hospitality And Management -
Pacific Training Group
Surfers Paradise, QLD06-2021
Skills
- Customer Service
- Workplace Safety
- Complaint resolution
- Organizing Work Stations
Timeline
Team Member
Qmart Asian Grocery
04.2021 - 06.2024
Team Member
Guzman Y Gomez
12.2018 - 02.2021
Diploma in Hospitality And Management -
Pacific Training Group
Similar Profiles
Yesen ChaoYesen Chao
Cashier at Tan Hung Asian GroceryCashier at Tan Hung Asian Grocery
Ma. Nihcole RoqueMa. Nihcole Roque
Supervisor at Asian One Best GrocerySupervisor at Asian One Best Grocery
Kunyuan LiKunyuan Li
Retail Store Manager at Belucky Asian GroceryRetail Store Manager at Belucky Asian Grocery