Camila Teixeira Moreira
Gold Coast,QLD
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Duty Manager
The Island Sufers Paradise
10.2020 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Solicited customer feedback to identify and improve on areas of weakness.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Retail Sales Manager
Store Dois Irmaos
01.2018 - 09.2020
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Unesp
BrazilSkills
- Positive Learning Environment
- Motivational Leadership
- Team Development
- Attention to Detail
- Staff Training
- Cocktail Knowledge
- Barista knowledge
- Compliance procedures
- Functions / wedding
Certification
- Manager Licensed
- TAB Training
- RMVL
Languages
Portuguese
Native or Bilingual
English
Full Professional
Timeline
Duty Manager
The Island Sufers Paradise
10.2020 - Current
Retail Sales Manager
Store Dois Irmaos
01.2018 - 09.2020
Unesp
Similar Profiles
Tyla Maria SmithTyla Maria Smith
Concierge Agent at Atlantis Paradise Island-Royal TowersConcierge Agent at Atlantis Paradise Island-Royal Towers
Dekell MckenzieDekell Mckenzie
Cocktail Server at Hotel Riu Palace Paradise IslandCocktail Server at Hotel Riu Palace Paradise Island
Sherika J. PritchardSherika J. Pritchard
Accounts Payable Clerk at Atlantis Paradise IslandAccounts Payable Clerk at Atlantis Paradise Island
Georgia CheersGeorgia Cheers
Receptionist/Chiropractic Assistant at Forest Lake ChiropracticReceptionist/Chiropractic Assistant at Forest Lake Chiropractic
Roneth HarischandraRoneth Harischandra
Work Study Student at Wholesale Food GroupWork Study Student at Wholesale Food Group