Camilla Jepsen
St Kilda,Victoria
Summary
Passionate Bachelor of IT Student committed to developing skills in the field of AI, machine learning and data analytics. Strong communication and interpersonal skills and a committed team player,
Overview
6
6
years of professional experience
Work History
Health Administrative Assistant
NeuroCentrix
09.2021 - 04.2023
- Handled intake and referrals for new patients and helped coordinate their care with practice doctors.
- Scheduled appointments for providers and maintained the office medical practice calendar.
- Enhanced patient satisfaction through prompt attention to inquiries and concerns, addressing issues via phone or email.
- Collaborated closely with various departments, streamlining administrative processes and improving patient flow.
- Updated patients' medical records using electronic recordkeeping system.
Banking Customer Service Representative
Lunar
09.2017 - 02.2019
- Educated customers about billing, payment processing and support policies and procedures.
- Assisted new and existing customers over the phone and via chat.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Maintained strict adherence to compliance regulations, ensuring transactions were accurately processed and documented.
Education
Bachelor of Science - Information Technology
Kent Institute
Melbourne, VIC06.2025
Skills
- Proficient in HTML and CSS
- Proficient in Java
- Good knowledge of Data Structures and Algorithms
- Critical Thinking
- Strong Communication Skills
Hobbies
- Yoga
- Hiking
Languages
English
Full Professional
Danish
Native or Bilingual
Timeline
Health Administrative Assistant
NeuroCentrix
09.2021 - 04.2023
Banking Customer Service Representative
Lunar
09.2017 - 02.2019
Bachelor of Science - Information Technology
Kent Institute
Similar Profiles
Rowena MathersRowena Mathers
Client Services Coordinator at Sacred Heart MissionClient Services Coordinator at Sacred Heart Mission
Achen YeAchen Ye
Restaurant Owner at Honey BoyRestaurant Owner at Honey Boy
Ritesh SachanRitesh Sachan
Solution Architect / Account Manager at TATA CONSULTANCY SERVICES, LTD.Solution Architect / Account Manager at TATA CONSULTANCY SERVICES, LTD.
Martha NajeraMartha Najera
Health Administrative Assistant at Medical Health InstituteHealth Administrative Assistant at Medical Health Institute
Nathan BuchananNathan Buchanan
Health Administrative Assistant at City WellnessHealth Administrative Assistant at City Wellness