Camille Santos
Midvale,Western Australia
Summary
Customer service management professional experienced with inbound and outbound customer service and collections.
Team player with exceptional listening and critical thinking skills.
Hardworking and punctual, works in fast-paced environments while standing and moving for long hours.
Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
3
3
years of professional experience
Work History
Customer Service
KFC Midland
06.2022 - Current
- Took ownership of customer issues and followed problems through to resolution
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
Customer Service
Hungry Jacks Midland
11.2020 - 12.2022
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals
- Resolved customer complaints while prioritizing customer satisfaction and loyalty
Education
High School Diploma -
Governor Stirling Senior High School
Woodbridge, WA2020
Certificate II in Business Certificate II in Creative Industries -
Governor Stirling Senior High School
Woodbridge, WA01-2019
Skills
- Responsible
- Multitasking Skills
- Teamwork and Collaboration
- Organization and Time Management
- Excellent Work Ethic
- Problem Resolution
Timeline
Customer Service
KFC Midland
06.2022 - Current
Customer Service
Hungry Jacks Midland
11.2020 - 12.2022
High School Diploma -
Governor Stirling Senior High School
Certificate II in Business Certificate II in Creative Industries -
Governor Stirling Senior High School
Similar Profiles
Camille SantosCamille Santos
Customer Service at KFC MidlandCustomer Service at KFC Midland
Mayra GutierrezMayra Gutierrez
Classroom Instructional Facilitator at Midland Freshman High School/Midland High SchoolClassroom Instructional Facilitator at Midland Freshman High School/Midland High School
Ana AcostaAna Acosta
Team Leader- Operations at Midland Equipment Finance / Midland States BankTeam Leader- Operations at Midland Equipment Finance / Midland States Bank
Anthony HillAnthony Hill
Industry Process Consultant at Dassault SystemesIndustry Process Consultant at Dassault Systemes
Iain RodgerIain Rodger
Dining Room Supervisor at Civeo AustraliaDining Room Supervisor at Civeo Australia