Candice Heelis
Australia, Coffs Harbour NSW
Summary
Customer-motivated hairdresser with 10 years of experience working with diverse clients and using cutting-edge hairdressing techniques.
Kind, Caring nature ability to work with different personalities.
Agile with strong attention to detail and
excellent customer service skills.
Detail-oriented hairdresser with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Disability Support Worker
Sole Trader
09.2017 - Current
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Senior Hairdresser
Sole Trader
09.2017 - 02.2021
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Increased salon revenue through upselling additional services and retail product sales.
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
- Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Developed loyal following of clients by providing high-quality services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Hairdresser
Living Doll Creations
10.2011 - 09.2017
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Boosted salon revenue by upselling hair care products and services based on individual client needs.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
- Nurtured a creative atmosphere among colleagues, fostering collaboration on innovative ideas for hairstyle designs.
Education
Diploma in Salon Management - Hairdressing
Tafe NSW
Coffs Harbour12.2015
Certificate III Hairdressing - Hairdressing
Tafe NSW
Coffs Harbour09.2014
Skills
- Personal Responsibility
- Business Management
- Well spoken
- Persistence
- Detail-Orientated
- Workspace Organization
- Creativity and Originality
Timeline
Disability Support Worker
Sole Trader
09.2017 - Current
Senior Hairdresser
Sole Trader
09.2017 - 02.2021
Hairdresser
Living Doll Creations
10.2011 - 09.2017
Diploma in Salon Management - Hairdressing
Tafe NSW
Certificate III Hairdressing - Hairdressing
Tafe NSW
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