Candyce Van Zyl
Robina
Summary
Proven track record in enhancing client relationships and expanding market presence, notably with Straumann. Expert in theatre case support and product knowledge, I excel in prospecting and providing comprehensive training. My approach has consistently driven positive outcomes, leveraging both analytical and interpersonal skills to surpass objectives.
Overview
15
15
years of professional experience
Work History
Senior Implant Solutions Specialist
Straumann
01.2021 - Current
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Installed operating systems, set up emails and updated programs.
Territory Manager
Implants Support Services
01.2015 - 06.2019
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Product Manager
Ivodent
01.2010 - 12.2014
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Analyzed metrics to measure product performance.
Education
BCom Finance - Finance
University of South Africa
Johannesburg South Africa06.2013
Skills
- Theatre Case Support
- Product knowledge
- Relationship Building
- Prospecting
- Providing Training and Education
Accomplishments
- 2021 Sales Rookie of the Year at Straumann
- Achieved 45% Growth for 2021
- Achieved 26% Growth for 2022
- Achieved 27% Growth for 2023
Timeline
Senior Implant Solutions Specialist
Straumann
01.2021 - Current
Territory Manager
Implants Support Services
01.2015 - 06.2019
Product Manager
Ivodent
01.2010 - 12.2014
BCom Finance - Finance
University of South Africa
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