Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carl Brown

Summary

Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanour. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail. Collaborative leader partners with coworkers to promote engaged, empowering work culture.

Overview

18
18
years of professional experience

Work History

Account Executive

Compass Education
09.2024 - Current
  • Provided exceptional customer service, addressing client concerns and questions promptly and effectively to maintain the momentum of a sale.
  • Identifying new business opportunities and creating customized solutions for clients.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.

Strategic Account Executive

Tes Global
08.2023 - 07.2024
  • Cultivated a deep understanding of client industries, becoming a trusted advisor on market trends and best practices.
  • Developed strategic plans that aligned with corporate objectives, driving sustained growth across the organization''s portfolio of accounts.
  • Established strong relationships with key clients by providing personalized solutions and exceptional service.
  • Negotiated contracts, ensuring long-term partnerships and mutually beneficial terms for both parties.
  • Organized regular client touchpoints, maintaining open lines of communication for feedback and updates.

National Account Manager

Tes Global
03.2021 - 08.2023
  • Built strong relationships with key decision-makers at the executive level within user schools.
  • Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Fostered an environment of collaboration and open communication with internal teams.
  • Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
  • Resolved complex problems to positively impact sales and business direction.

International Recruitment Manager

Tes Global
09.2019 - 03.2021
  • Enhanced candidate pool by implementing innovative sourcing strategies.
  • Developed targeted recruitment campaigns for attracting top talent.
  • Reduced time-to-fill with streamlined hiring processes.
  • Trained recruitment team to improve interview techniques and candidate assessments.
  • Organized successful recruiting events such as job fairs for prestigious national schools group.
  • Led team of recruiters, fostering collaborative environment that improved overall team performance and candidate satisfaction.

Experiential Learning Lead Teacher

Canadian International School, Singapore
08.2016 - 06.2019
  • Re-designed Open Minds programme to fully integrate with core curriculum while ensuring engaging, immersive learning experiences. Gained highly positive feedback from colleagues, student. parents, and external partners and students.
  • Developed comprehensive lesson plans for engaging student learning and meeting curriculum goals.
  • Build comprehensive and interactive support material for both students, teachers, and parents.
  • Enhanced student participation by fostering an inclusive and interactive program that linked classroom learning to the world outside of school.
  • Improved student performance with differentiated instruction tailored to diverse learning styles.
  • Created experience-based learning activities to encourage critical thinking and collaboration.
  • Led professional development sessions for colleagues to share innovative teaching strategies.
  • Fostered student engagement by incorporating real-world experiences such as an archaeological dig.

Elementary Classroom Teacher

Canadian International School, Singapore
08.2011 - 06.2016
  • Built positive relationships with parents to involve families in educational process.
  • Incorporated differentiated instruction techniques to accommodate diverse learning styles and needs.
  • Developed strong rapport with students, fostering a sense of trust and mutual respect.
  • Established clear expectations for behaviour, creating a respectful and inclusive classroom environment.
  • Served as a mentor for new teachers, sharing best practices and offering guidance on effective classroom management techniques.
  • Implemented an inquiry-based approach to learning, encouraging teamwork and critical thinking skills among students.
  • Designed daily lesson plans customized to student needs.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.

Elementary Classroom Teacher

Whitehill Primary School
09.2009 - 07.2011

Served as Form Teacher for Year 3 students and Subject Lead for Design Technology. Supported development and delivery of content in accordance with British national curriculum requirements, as well as day-to-day classroom management and field trip planning.

Insurance Technician

Aon
01.2007 - 08.2008

Supported brokerage team in creation and configuration of insurance policy documents. Assisted underwriters and market brokers with premium rate formulation as part of go-to-market efforts for new and existing offshore, up stream insurance policy plans for assets based in the Gulf of Mexico.

Education

Post Graduate Certificate in Education (Primary) - Primary Education

Canterbury Christ Church University
Canterbury, Kent, UK
07-2009

Bachelor of Arts - Media And Cultural Studies

Canterbury Christ Church University
Canterbury, Kent, UK
06-2007

Skills

  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management
  • Written and verbal communication
  • Staff management
  • Strategic initiatives
  • Interpersonal skills
  • Strong presentation skills

Timeline

Account Executive

Compass Education
09.2024 - Current

Strategic Account Executive

Tes Global
08.2023 - 07.2024

National Account Manager

Tes Global
03.2021 - 08.2023

International Recruitment Manager

Tes Global
09.2019 - 03.2021

Experiential Learning Lead Teacher

Canadian International School, Singapore
08.2016 - 06.2019

Elementary Classroom Teacher

Canadian International School, Singapore
08.2011 - 06.2016

Elementary Classroom Teacher

Whitehill Primary School
09.2009 - 07.2011

Insurance Technician

Aon
01.2007 - 08.2008

Post Graduate Certificate in Education (Primary) - Primary Education

Canterbury Christ Church University

Bachelor of Arts - Media And Cultural Studies

Canterbury Christ Church University
Carl Brown