Carla Grace
Kirrawee,NSW
Summary
Cheerful Bar Staff Member, Waitress and Sales Assistant offering experience in fast-paced diner, club restaurant settings and women's gym apparel. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
3
3
years of professional experience
Work History
BAR/WAITRESS
Southern Cross Club
09.2023 - 01.2024
- Pour beers on tap.
- Contributed to a reduction in wait times by quickly taking orders and delivering drinks to patrons.
- Process wine sales either by the bottle or by the glass.
- Process spirit sales.
- Make tea and coffee for customers.
- Retrieve glasses from tables.
- Take meals to customers in the dining rooms.
- Clean tables and smoking areas.
- Reset tables with cutlery and napkins.
SALES ASSISTANT
RockWear Woden
12.2022 - 01.2024
- Provide point of sale transactions to in store customers.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Restock selves with different stocks.
- Maintain a clean and tidy store front.
- Met and exceeded sales targets consistently, contributing to overall team success.
DANCE TEACHER'S ASSISTANT
Jayz Dance Company
07.2021 - 12.2023
- Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assist with the coordination and administration of the complete dance program.
- Taught Jazz, Ballet, Hip Hop and Tap classes for 2 - 14 years old students.
- Planned routines for recitals and performances.
- Choreographed 2 dance numbers for Jayz's end of year recital.
- Worked in a team-based environment to uphold quality and continuity of service to clients.
WAITRESS
Cafe 34
01.2022 - 06.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Reset tables to keep the dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
High School Diploma -
St Mary MacKillop College
Isabella Plains, ACT12.2023
Diploma - Dance
Ettingshausens Pro
Kirrawee, NSW12.2024
Skills
- Conflict Management
- POS System
- Cashiering
- Bartending
- Reliability
- Drink Preparation
- Alcohol Awareness
- Interpersonal Skills
- RSA
- Attention to Detail
- Energy and Enthusiasm
- Excellent Communication
- Personal Hygiene
- Professional Appearance
- Conflict Resolution
- Positive Attitude
- Problem Solving
- Time Management
- Customer Service
- Wanting To Complete My GSA
- Safety Awareness
- Dance Program Development
- Lesson Planning
- Drivers Licence P2 Plate
- Document Coordination
- Stock Management
- Opening and Closing Procedures
- Fitting Room Maintenance
- Active listening
Timeline
BAR/WAITRESS
Southern Cross Club
09.2023 - 01.2024
SALES ASSISTANT
RockWear Woden
12.2022 - 01.2024
WAITRESS
Cafe 34
01.2022 - 06.2022
DANCE TEACHER'S ASSISTANT
Jayz Dance Company
07.2021 - 12.2023
High School Diploma -
St Mary MacKillop College
Diploma - Dance
Ettingshausens Pro
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