Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic
Carla Jones

Carla Jones

Cranbourne East,VIC

Summary

Mental health professional with a strong foundation in leadership and clinical decision-making developed as an Associate Nurse Unit Manager in an inpatient psychiatric setting. With recent experience in Alfred Health's Crisis Assessment and Treatment Team (CATT) I demonstrate skills in crisis intervention, triage, and community based acute mental health care. I bring strong mental health nursing experience and a commitment to fostering a supportive and collaborative team environment. I am passionate about providing person-centred, recovery-oriented care that promotes safety, continuity and positive outcomes for consumers and their families.


Overview

4
4
years of professional experience

Work History

Mental Health Clinician - CATT/EPS/Triage

The Alfred Hospital
06.2025 - Current
  • Conducted thorough risk assessments to respond to consumers in crisis, assess immediate needs and provide support and resources.
  • Advocated for consumers' needs within the broader mental health system, ensuring access to necessary services and resources.
  • Provided referrals to connect consumers with other community resources to support mental health and well-being.
  • Strengthened consumer coping skills by providing psychoeducation on stress management techniques and self-care strategies.
  • Participated actively in weekly case conferences discussing progress/needs of clients to inform overall treatment approach.

Associate Nurse Unit Manager

The Alfred Hospital
06.2024 - 06.2025
  • Served as a positive role model, leading by example during shifts and providing support to staff members in clinical decision-making
  • Managed critical incidents effectively to ensure the safety of patients and staff members in high-stress situations
  • Collaborated in multidisciplinary meetings and discussions daily to discuss individualised care plans for high-acuity patients to improve overall outcomes.
  • Streamlined unit operations for increased efficiency through effective resource allocation, scheduling, and workload management
  • Evaluated staff performance regularly through constructive feedback sessions, performance reviews, and goal-setting exercises
  • Contributed to policy development and service improvement initiatives.

Registered Psychiatric Nurse

The Alfred Hospital
02.2023 - Current
  • The Psychiatric inpatient unit provides care to adults with a variety of immediate mental health and addiction needs that require a hospital-based stay. Aiming to deliver a safe period of assessment and initial treatment for consumers and promote care that is trauma-informed, purposeful, individual and recovery focussed.
  • Facilitated therapeutic communication and conflict resolution by redirecting behaviours of concern and helping patients regain or improve coping abilities
  • Quickly responded to situations impacting safety and security to the IPU, actualising crisis prevention interventions to control and de-escalate situations
  • Promoted patient and family participation to enhance recovery and care that extends beyond time in hospital
  • Collaborated with leadership and management to devise initiatives for improving nursing satisfaction, retention and morale
  • Determined patient risk by utilising subjective and objective data obtained through patient interaction.

Registered Nurse

The Royal Children’s Hospital
01.2022 - 02.2023
  • Kookaburra - Cancer Care ward providing complex children’s cancer care and stem cell transplantation. Aiming to maximise quality of life outcomes by providing care which meets the clinical, physical, social and psychological needs of patients and their families.
  • Collaborated with the medical team to assess patients efficiently and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided education to patients, families and caregivers on diagnosis, treatment plan and management of complications such as mucositis, febrile neutropenia and CVAD care
  • Cultivated a warm, compassionate and supportive environment for patients and their families throughout treatment in often challenging circumstances
  • Advocated for and strived to protect health, safety and rights of patients
  • Monitored patient response to treatment and communicated with multidisciplinary team to plan, implement and enhance treatment strategies

Education

Master of Mental Health Nursing -

La Trobe University
Melbourne, VIC
06-2025

Bachelor of Nursing -

Australian Catholic University
Melbourne, VIC
01.2021

Skills

  • Clinical leadership
  • Interdisciplinary collaboration
  • Crisis management
  • Trauma-informed care
  • Excellent communication
  • Positive patient experiences

Timeline

Mental Health Clinician - CATT/EPS/Triage

The Alfred Hospital
06.2025 - Current

Associate Nurse Unit Manager

The Alfred Hospital
06.2024 - 06.2025

Registered Psychiatric Nurse

The Alfred Hospital
02.2023 - Current

Registered Nurse

The Royal Children’s Hospital
01.2022 - 02.2023

Master of Mental Health Nursing -

La Trobe University

Bachelor of Nursing -

Australian Catholic University

Training

  • De-escalation and Minimisation of Aggression (DAMA) course - The Alfred Hospital | Completed annually

This course aims to identify behaviour that indicates an escalation towards aggressive behaviour and to build capabilities to work with an individual in crisis, prioritise care, minimise risks and promote safety of self and others. 


  • Associate Nurse Manager (ANM) Leadership & Development Management Program - The Alfred Hospital | 2025

This three month program brings together a set of core leadership capabilities and management skills for the ANM role and aims to support a career in leadership and management.


  • IPU Shift Leadership - The Alfred Hospital | 2023

This study day explored the roles and responsibilities of shift leadership within an IPU setting, including ways of leading, the process of escalation and providing support to all clinical staff.


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Carla Jones