Reliable and adaptable professional with customer service, admin, and hospitality experience, skilled at multitasking, problem-solving, and working effectively in a fast-paced environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeper, Kitchen Hand & Bartender
Donnybrook Hotel
Donnybrook, Australia
05.2025 - 08.2025
Provided housekeeping services, maintaining cleanliness across guest rooms and common areas.
Assisted in the kitchen with, dishwashing, and general support.
Served as a bartender, preparing and serving beverages while maintaining bar cleanliness.
Delivered quality customer service in a fast-paced hospitality environment.
Administrative Officer
Perth
Perth, Australia
11.2024 - 05.2025
Maintained confidential records and filing systems in line with data protection regulations.
Processed invoices, purchase orders, expense claims, and transactions with accuracy.
Managed calendars, scheduled meetings, and coordinated events.
Assisted with office inventory management and supply orders.
Greeted visitors, ensuring professional front-desk service.
Assistant Manager
EZ Living Furniture
Dublin, Ireland
05.2022 - 07.2024
Oversaw daily store operations, managing staff, inventory, and merchandising.
Trained and supervised new employees on customer service, cash handling, and safety.
Resolved customer concerns quickly while maintaining professionalism.
Monitored stock levels and coordinated replenishments.
Organized displays and promotions to maximize sales and brand visibility.
Sales Assistant
Debenhams
Dublin, Ireland
10.2016 - 03.2020
Supported store merchandising and promotional displays.
Processed sales transactions, returns, and refunds with accuracy.
Assisted customers with product inquiries and purchases.
Maintained a well-organized sales floor.
Bartender/Waitress
Ardmore Hotel
Dublin, Ireland
04.2014 - 08.2015
Served food and drinks while maintaining high standards of customer service.
Managed multiple tables and bar service during peak hours.
Handled cash transactions, including daily balancing of registers.
Built positive relationships with regular customers and staff.
Education
Fashion Industry Practice - Art/Design
Colaiste Ide College
Dublin
Skills
Computer proficiency (Microsoft Office, data entry, scheduling software)
Customer Service Representative - Kitchen / Console at BP Truckstop DandenongCustomer Service Representative - Kitchen / Console at BP Truckstop Dandenong