CARLOS ALBERTO POLANCO NEUTA
Sydney,NSW
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management.
Overview
7
7
years of professional experience
Work History
Head Waiter
Goverment House
Sydney, NSW
03.2025 - Current
- Led a team of waitstaff during high-profile events,
- Supervised setup and breakdown of dining areas
Host
chanel
Sydney , NSW
02.2024 - 02.2025
- Welcomed guests with a warm and professional demeanor.
- Managed reservations and seating arrangements efficiently.
- Provided menu information and recommendations to customers.
Head Waiter
Parlamient House
Sydney, Nsw
05.2022 - 12.2023
- Collaborated with management to enhance overall dining experience for guests.
- Trained new waiters on food service procedures and customer service standards.
Retail Sales Worker
Falabella
BOGOTA, BOGOTA
01.2019 - 11.2021
- Assisted customers in product selection
- Organized merchandise displays to enhance store
- Operated cash register, processing transactions accurately and efficiently.
- Maintained inventory levels through regular stock checks and replenishment.
Education
Economist And Finance -
Universidad Surcolombiana
01-2018
Skills
- Event management
- Menu knowledge
- Customer service
- Team leadership
- Staff training
- Reservation management
Timeline
Head Waiter
Goverment House
03.2025 - Current
Host
chanel
02.2024 - 02.2025
Head Waiter
Parlamient House
05.2022 - 12.2023
Retail Sales Worker
Falabella
01.2019 - 11.2021
Economist And Finance -
Universidad Surcolombiana