Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Carlos Alexandre Ferreira

Rainbow Beach,Australia

Summary

Dynamic and adaptable professional with a diverse background. Excelled in fostering client wellbeing and safety, demonstrating excellent communication and organizational skills. Proven ability to work under pressure and in team environments, achieving significant improvements in client engagement and workplace efficiency.

Overview

26
26
years of professional experience

Work History

Support Worker

Cooloolla Allied Health
Rainbow Beach, Australia
09.2023 - Current
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Engaged clients in activities aimed at promoting physical and mental stimulation.
  • Conducted regular safety checks and risk assessments to ensure a secure environment for clients.
  • Acted as role model for clients by exhibiting positive behaviors.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.

Groundskeeper

Rainbow Beach Holliday Village
Rainbow Beach, Australia
11.2019 - 08.2023
  • Machinery used: medium tractor, multi-blade slasher, loader, chainsaw, brush cutter, large mowing machines, and high-pressure water blasting, small garbage truck.
  • Maintained lawn areas using mowers, trimmers, and edgers to ensure neat appearance.
  • Operated mowers, tractors, and other equipment in a safe manner.
  • Maintained walkways, driveways, and parking lots.
  • Maintained or repaired tools or equipment for safety and longevity.
  • Responded to emergency maintenance requests as needed.
  • Pruned trees and bushes to improve visibility and shape.
  • Lifted and removed fallen or damaged branches using hand and power tools.
  • Installed and maintained outdoor fixtures such as benches, signs, and fences.
  • Used heavy equipment, mowers and trimmers safely to prevent accidents.
  • Checked machinery and performed routine maintenance to prevent malfunction.
  • Collected litter from the grounds on a regular basis.

Bartender/Head Waiter

Brent's Burgers
Rainbow Beach, Australia
11.2018 - 09.2019
  • Completed regular bar inventories and daily requisition sheets.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Collected and organized daily till totals and tips.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Built relationships with regular customers through personalized service.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Calculated charges, issued table checks, and collected payments from customers.

Head Waiter/Chef

Arcoballeno
Rainbow Beach, Australia
08.2016 - 09.2018
  • Built relationships with regular customers through personalized service.
  • Monitored wait staff performance and provided feedback when necessary.
  • Trained new waiters on food service procedures and customer service standards.
  • Calculated charges, issued table checks, and collected payments from customers.

Bartender/Restaurant Waiter

Latitude 25 Bar&Grill
Rainbow Beach, Australia
09.2014 - 06.2016
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Collected and organized daily till totals and tips.
  • Assisted in setting up the bar for service shift.
  • Performed opening and closing duties including restocking supplies.

Ground Crew

Manifest
Rainbow Beach, Australia
11.2011 - 09.2014
  • Provided assistance to passengers boarding or disembarking from planes.
  • Ensured that all safety protocols were followed according to regulations.
  • Responded quickly and efficiently to any emergencies that may arise during a flight.
  • Communicated with pilots regarding flight plans and other details prior to take-off.

Warehouse Experience, Labourer, Order Picker, Forklift experience

Dannoz Direct
Sydney, Australia
10.2009 - 10.2011
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Selected products and items from shelves and pallets for customer orders.
  • Collaborated with team members to meet daily picking targets and deadlines.
  • Stacked cartons on pallets according to size and weight specifications.
  • Adhered to company policies and procedures to maintain a safe and efficient working environment.
  • Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
  • Operated forklift and pallet jack to transport heavy loads.

Ticket enforcer (Supervisor)

Kosciuszko Thredbo Resort
Thredbo, Australia
06.2009 - 09.2010

Cook, Kitchen Hand, Waiter

Cafe 12
Sydney, Australia
06.2007 - 05.2009

Apprentice, Lawyer

Ney Mattos Ferreira Lawyers
, Brazil
01.1999 - 12.2006
  • Conducted interviews with clients to understand their legal needs and objectives.
  • Conducted in-depth research in order to write effective proposals, agreements, and contracts.
  • Maintained up-to-date knowledge of changes in relevant laws and regulations.

Education

Certificate III - Individual Support (Disability)

Career Employment Australia LTDA
Gympie, QLD
02.2024

First Aid -

SkillCentred
Gympie, QLD
11.2023

Diploma - Hospitality

Macquarie Institute
03.2009

Certificate III and IV - Hospitality, Commercial Cookery

Sydney Inter. College
03.2009

University Degree - Law

Brazil
01.2004

High School Certificate -

Brazil
12.1998

Skills

  • Excellent communication skills
  • Hard working
  • Adaptable
  • Fast learning
  • Honest
  • Responsible
  • Punctual
  • Well organized
  • Reliable
  • Excellent presentation
  • Able to work in a team environment
  • Ability to work under pressure
  • Friendly
  • Enthusiastic
  • Professional
  • Positive minded
  • Attention to detail

References

  • Mark Brokenshire, programmed skilled workforce. Machine operator, Glencore Rolleston, 0431 176 889
  • Zeke Brokenshire, CHF supervisor, Rolleston coal, 0402 455 898

Languages

Portuguese, Native/Bilingual

Timeline

Support Worker

Cooloolla Allied Health
09.2023 - Current

Groundskeeper

Rainbow Beach Holliday Village
11.2019 - 08.2023

Bartender/Head Waiter

Brent's Burgers
11.2018 - 09.2019

Head Waiter/Chef

Arcoballeno
08.2016 - 09.2018

Bartender/Restaurant Waiter

Latitude 25 Bar&Grill
09.2014 - 06.2016

Ground Crew

Manifest
11.2011 - 09.2014

Warehouse Experience, Labourer, Order Picker, Forklift experience

Dannoz Direct
10.2009 - 10.2011

Ticket enforcer (Supervisor)

Kosciuszko Thredbo Resort
06.2009 - 09.2010

Cook, Kitchen Hand, Waiter

Cafe 12
06.2007 - 05.2009

Apprentice, Lawyer

Ney Mattos Ferreira Lawyers
01.1999 - 12.2006

Certificate III - Individual Support (Disability)

Career Employment Australia LTDA

First Aid -

SkillCentred

Diploma - Hospitality

Macquarie Institute

Certificate III and IV - Hospitality, Commercial Cookery

Sydney Inter. College

University Degree - Law

High School Certificate -

Carlos Alexandre Ferreira