Carly Homes

Fisher

Summary

Dynamic customer service professional with experience at McDonald's, excelling in high-pressure environments. Known for reliability and exceptional patience, I effectively resolved customer complaints and ensured satisfaction. Proficient in POS systems, I consistently maintained a clean workspace while promoting a welcoming atmosphere, contributing to a positive dining experience.

Overview

year of professional experience

Work History

Customer Service Cashier

McDonalds

08.2024 - Current

Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints and maintained clean and tidy checkout area.
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Operating various items of equipment required for food preparation, such as the fries machine, coffee machine, drinks and desserts machine.

Education

No Degree -

Canberra College

Canberra

12-2026

Year 10 Certificate -

Mount Stromlo Highschool

Canberra

12-2024

Skills

Customer service
Customer satisfaction

Reliability and punctuality
Patience and composure

Interests

In my spare time, I enjoy:

- socialising with friends

- reading

- engaging in mindfulness activities

- keeping fit by going ot the gym, walking and swimming

- spending time with my family

- learning to drive

Timeline