Carly Jade Duncan
South Yarra
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Dedicated individual focused on achieving results and exceeding expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Member
Woolworths
06.2024 - Current
- Fostered positive shopping environment, greeting customers warmly upon entry.
- Improved product visibility, arranging items in eye-catching displays.
- Assisted customers in finding products to meet their needs, enhancing shopping experience.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Woolworths Metro
02.2024 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Wrapped, boxed and weighed bakery department products.
- Assisted customers in finding products to meet their needs, enhancing shopping experience.
Assistant Manager
Barossa Fine Foods
08.2018 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Executed visual merchandising strategies to attract customers and drive sales.
Barista traineeship
Kerekere Coffee Cart
09.2007 - 11.2007
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Maintained a clean and organized workspace for optimal productivity and safety
Skills
- Visual Merchandising
- Processing Payments
- Complex Problem-Solving
- Display Building
- Attention to detail
- Positive Customer Engagement
- Adaptable and Flexible
- Honest and Dependable
- Safety and Cleanliness Standards
Certification
- Follow workplace food hygiene procedures,08/01/11, Coffee school
- Prepare and serve espresso coffee,09/01/07, William Angliss Institute
- The Art of coffee production,09/01/07, Kerekere, Melbourne University
Timeline
Team Member
Woolworths
06.2024 - Current
Team Member
Woolworths Metro
02.2024 - 06.2024
Assistant Manager
Barossa Fine Foods
08.2018 - 01.2024
Barista traineeship
Kerekere Coffee Cart
09.2007 - 11.2007
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