Carmela Siviglia
Adelaide,Australia
Summary
I am currently a year 12 student studying at Nazareth Catholic College. I develop and learn rapidly, I have good communication skills, as well as good time management skills. I am currently searching for a job that will further expand my skills. Friendly Cashier/Waitress with proven to handle large daily sales with accuracy and professionalism. Successful at using [Software] for financial recording and maintaining excellent customer service in high-traffic times.
Overview
5
5
years of professional experience
Work History
Customer Service
Metro Fresh
01.2022 - Current
- Receiving Payments (Cash and EFTPOS), Phone Communication
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Built lasting relationships with clients through outstanding customer service interactions.
- Exhibited excellent communications and customer service relations skills.
Customer Service
Pasticceria by Orsola
01.2019 - Current
- Receiving Payments (Cash and EFTPOS), Assisting Customer Orders, Phone Communication
- Delivered exceptional customer service, resolving any issues promptly and professionally.
- Delivered outstanding customer service to ensure repeat business and referrals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Maintained relationships with clients through punctuality and excellent customer service.
Dental Assistant
Dr Neo Douvartzidis
03.2024 - 06.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
High School Diploma -
Nazareth Catholic College
Adelaide, SA10.2023
Skills
Professional Customer Service
Exceptional customer service
Customer Service Aptitude
Superb Customer Service
Speak Fluent Italian
Availability
I am available from Monday - Friday during the week, as well as occasional Saturdays.
Personal Qualities
I have attributes that make me an effective employee. I am very determined to get a job done, I am able to put my mind to a task and complete it. I am cooperative, I can work with others as well as independently in an effective and efficient manner.
Employmentrelatedskills
I am an effective communicator. I can speak clearly to send my point across, I am also able to effectively listen to others. I am fluent in English as well as Italian, making it easier for me to communicate with people in a different language., By working in two jobs, I have been able to develop strong teamwork skills, I am able to effectively work as part as a team. With these skills I also have good leadership skills, being able to make good decisions for the team., I am able to find suitable solutions for any problems I am faced with, being useful in a job setting., From attending school and my other jobs, I have been able to develop skills in self-management, which allows me to perform under pressure, and being able to manage my time to get everything done efficiently. I am also able to work independently.
Personal Information
- Hobbies: I enjoy cooking, baking and reading and watching movies.
- Date of Birth: 06/17/05
References
- Vincenza Siviglia, Pasticceria By Orsola, 0403 528 116
- Josie Greco, Metro Fresh Findon, 0413 481 110
- Diana Virgo, Educator, Nazareth Catholic College, diana.virgo@nazareth.catholic.edu.au, 8406 5404
- Virginia Grantham, Educator, Nazareth Catholic College, virginia.grantham@nazareth.catholic.edu.au, 8406 5345
- Dr. Neo Douvartzidis, Orthodontics West, 0412 245 949
Languages
Italian
Native or Bilingual
Timeline
Dental Assistant
Dr Neo Douvartzidis
03.2024 - 06.2024
Customer Service
Metro Fresh
01.2022 - Current
Customer Service
Pasticceria by Orsola
01.2019 - Current
High School Diploma -
Nazareth Catholic College
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