Carmelita Jay

Dedicated International Trade Enquiry Officer with strong attention to detail and problem-solving abilities. Expertise in process improvement and multitasking. Committed to delivering reliable outcomes in fast-paced environments.

• Used Microsoft Excel to develop inventory tracking spreadsheets.

Daily Balancing of Customers' Spreadsheet and monitoring approved Credit Limit

• Achieved Team Recognition through effectively helping with daily customers' queries via phone calls and emails specifically at times when short-staff.
• Achieved Staff Recognition by completing customers' transactions/queries with accuracy and efficiency as a result received positive feedback from stakeholders and customers.
• Collaborated with team of 5 Interstates in the development of Bank Trade System Upgrade.