Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Carmen Officer

Moura

Summary

Compassionate and dependable Individual Support Worker with a proven track record at Homecaring, enhancing client well-being through personalized care and effective communication. Skilled in documentation and record keeping, I advocate for client rights while fostering independence and dignity in daily living activities. Committed to safety and respectful support in diverse environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Individual Support Worker

Homecaring
01.2025 - Current
  • Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
  • Assisted clients in navigating transportation options for increased autonomy in attending appointments or community events.
  • Enhanced client well-being by providing personalized and compassionate care in daily activities.
  • Developed individualized care plans to address specific needs and promote independence.
  • Communicated effectively with family members regarding updates on client status, concerns, or achievements.
  • Advocated for client rights within healthcare systems or other relevant agencies.
  • Implemented adaptive strategies and assistive devices for enhanced communication, mobility, and functioning within the home setting.
  • Managed medication administration according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
  • Utilized detailed documentation practices to maintain accurate records of services provided and progress observed.

Console Operator

OTR
03.2024 - Current
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Assisted in training new employees, sharing best practices for successful console operation, and promoting a team-oriented work culture.
  • Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
  • Collaborated with team members to develop strategies for improving overall console performance and functionality.
  • Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.

Bar/Restaurant

Coal and Cattle
02.2020 - 06.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cleaner

Orica Mining Services
03.2017 - 09.2019
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Skills

  • Goal setting and monitoring
  • Safety awareness
  • Behavioral support
  • Documentation and record keeping
  • Transportation assistance
  • Multicultural sensitivity
  • Disability awareness
  • Personal care assistance
  • Housekeeping and laundry
  • First aid and CPR
  • Respectful and compassionate
  • Time management
  • Elderly care
  • Daily living assistance
  • Dependable and responsible
  • Verbal and written communication skills
  • Patient care
  • First aid and safety

Certification

First Aid and CPR

NDIS card

Blue Card

Timeline

Individual Support Worker

Homecaring
01.2025 - Current

Console Operator

OTR
03.2024 - Current

Bar/Restaurant

Coal and Cattle
02.2020 - 06.2023

Cleaner

Orica Mining Services
03.2017 - 09.2019

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