Carol Takouridis
Parkdale,VIC
Summary
Highly organised Executive Assistant and Real Estate Administration professional with over 20 years' experience supporting directors, sales teams and clients across residential real estate. Experienced in executive support, property marketing, compliance, sales administration and customer service, with a reputation for being reliable, adaptable and able to manage multiple priorities in fast-paced environments. Strong communication skills, exceptional attention to detail and committed to delivering outstanding service.
Overview
34
34
years of professional experience
Work History
Executive Assistant to the Director
Whiting & Co Professionals Real Estate
01.2020 - Current
- Provided executive and administrative support in fast-paced real estate environment, coordinating property marketing and ensuring compliance with legislation.
- Oversaw scheduling for Director, organizing appointments and managing email communication to optimize time management.
- Coordinate all property advertising across web, print and marketing platforms.
- Liaised with Realestate.com.au, Domain, Realty Assist, and Printco to resolve advertising and listing issues, ensuring seamless marketing operations.
- Arrange photography, floorplans and marketing collateral with external suppliers.
- Prepare Authorities, Contracts of Sale and associated documentation.
- Prepare property reports for prospective vendors.
- Maintained updated advertising schedules and pricing to optimize marketing efforts.
- Train and mentor Personal Assistants to Sales Consultants.
Owner & Cooking Class Facilitator
Greek Food Odyssey Cooking Classes
01.2008 - Current
- Designed customised menus to suit client preferences.
- Built and maintained a loyal client base through referrals and marketing.
- Managed social media content and business promotion.
- Organised ingredients, gift packs and class logistics.
- Facilitated hands-on cooking workshops, promoting authentic Greek cuisine techniques among participants.
Bookkeeper (part time)
Clean Guys
01.2013 - 01.2015
- Processed receipts and reconciled bank accounts to ensure accurate financial records.
- Prepared and issued invoices using Xero.
- Followed up on outstanding accounts via phone and email to facilitate timely payments.
- Managed payroll payments for cleaning staff, contributing to employee satisfaction. for cleaning staff.
Executive Assistant to Sales Director
Whiting & Co Professionals Real Estate
01.2007 - 01.2011
- Managed sales administration process from listing to settlement, ensuring smooth transactions and client satisfaction.
- Supported the day-to-day operations of the sales department.
- Assisted with induction training for new sales staff to ensure effective onboarding. and training of new sales staff to accelerate onboarding and integration into the team.
- Managed diary and email correspondence.
- Prepared reports and correspondence for clients.
- Coordinated print advertising materials to promote properties effectively. and online property advertising campaigns to enhance visibility and attract potential buyers.
- Maintained office window displays and marketing materials.
- Conducted midweek and weekend open for inspections.
Customer Service Representative
WebFlicks
01.2005 - 01.2007
- Managed customer enquiries and resolved complaints professionally.
- Processed free trial registrations and converted customers to paid memberships.
- Assisted with promotional campaigns.
- Supported DVD dispatch and data entry operations.
Executive Assistant to the Director
Wilson Pride
01.2003 - 01.2004
- Managed the Director's diary and daily administration.
- Coordinated promotional advertising and sponsorship opportunities.
- Assisted with recruitment, onboarding and staff inductions.
- Provided support to Northern franchise offices, resolving operational issues.
- Organised office meetings, functions and events.
Sales Consultant
Wilson Pride
01.1999 - 01.2003
- Prospecting and securing new property listings.
- Managed sales campaigns from listing through to settlement.
- Facilitated connections between buyers and ideal properties to enhance customer satisfaction.
- Built strong relationships with vendors and purchasers to ensure successful outcomes.
- Liaised with solicitors, body corporates and other stakeholders.
- Negotiated terms of private property sales with clients.
- Coordinated auction campaigns, including engaging auctioneers and managing campaign communications.
- Prepared and completed sales contracts.
- Delivered after-sales support to ensure client satisfaction and foster long-term relationships.
Administration & Advertising Coordinator
Wilson Pride
01.1993 - 01.1999
- Provided administration and advertising support across multiple offices, coordinating all aspects of property marketing and sales administration.
- Managed print advertising by organizing line and display advertisements across multiple media channels to enhance visibility.
- Designed advertising schedules while monitoring campaign budgets.
- Liaised with solicitors, vendors, tenants, and internal departments to facilitate seamless sales transactions.
- Coordinated Section 32 statements and Contracts of Sale to maintain compliance and streamline sales processes.
- Arranged property styling, photography and marketing materials.
- Designed brochures, signboards and property marketing booklets.
- Proofread advertising material before publication.
- Coordinated editorials with newspaper property editors.
- Worked with software developers to help design an advertising scheduling program.
- Reported auction results to The Age.
- Managed post-sale administration, including contracts, Section 27 releases, tenant notifications and deposit releases.
- Prepared and maintained sales files from listing through to settlement.
Education
Business Administration - Business
Moorabin Tafe
Moorabbin, VIC1992
Agents Representative - Real Estate
Moorabbin Tafe
Moorabbin, VIC1993
High School Diploma -
Mentone Girls Secondary College
Mentone, VIC1989
Skills
- Executive support
- Calendar management
- Administrative support
- Client relations
- Time management expertise
- Advanced multitasking
- Proactive problem-solving
- Strong decision-making
- Reliable and responsible
- Teamwork
Languages
Greek
Interests
- Engaging in food photography and sharing culinary creations on social media
- Growing herbs and tomatoes from seed
- Food Photography
- I enjoy cooking for friends and family gatherings
- Food Blogging
- Volunteering at community kitchens and food-related charities
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Food Tourism
- Documenting and sharing travel experiences
Timeline
Executive Assistant to the Director
Whiting & Co Professionals Real Estate
01.2020 - Current
Bookkeeper (part time)
Clean Guys
01.2013 - 01.2015
Owner & Cooking Class Facilitator
Greek Food Odyssey Cooking Classes
01.2008 - Current
Executive Assistant to Sales Director
Whiting & Co Professionals Real Estate
01.2007 - 01.2011
Customer Service Representative
WebFlicks
01.2005 - 01.2007
Executive Assistant to the Director
Wilson Pride
01.2003 - 01.2004
Sales Consultant
Wilson Pride
01.1999 - 01.2003
Administration & Advertising Coordinator
Wilson Pride
01.1993 - 01.1999
Business Administration - Business
Moorabin Tafe
Agents Representative - Real Estate
Moorabbin Tafe
High School Diploma -
Mentone Girls Secondary College