CAROLINA ARRIAGADA
Northbridge
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate communication. Positive and upbeat with strong relationship-building abilities. Always aiming to achieve customer satisfaction and adapt myself to different environments.
Overview
2
2
years of professional experience
Work History
Receptionist
Clinit SPA
12.2022 - 12.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Reception Assistant
Nullarbor Roadhouse
01.2022 - 09.2022
- Answering incoming telephone calls from prospective and existing guests
- Assisting guests with hotel reservations
- Assigning rooms and suites to guests
- Processing credit card transactions for lodging, room service and other hotel costs
- Transferring phone calls to guest rooms
- Providing guests with wake-up phone calls
- Assisting with guest requests and complaints
- Maintaining accurate records of guest charges
Education
Bachelor of Business Admin. - Business Administration And Management
PONTIFICIA UNIVERSIDAD CATOLICA CHILE
CHILE12.2016
Certificate IV - Pharmaceutical Marketing And Management
Lexis Training
Scarborough, WA01.2015
Skills
- File Management
- Bookkeeping
- Medicare
- Ms Office
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Receptionist
Clinit SPA
12.2022 - 12.2023
Reception Assistant
Nullarbor Roadhouse
01.2022 - 09.2022
Bachelor of Business Admin. - Business Administration And Management
PONTIFICIA UNIVERSIDAD CATOLICA CHILE
Certificate IV - Pharmaceutical Marketing And Management
Lexis Training
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