Carolina Marum
Lisboa,Portugal
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Store Team Member
Bana Praia
09.2023 - Current
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Developed strong relationships with regular customers which increased return visits.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Dog Walker
10.2023 - 01.2024
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
Babysitter
10.2023 - 01.2024
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Monitor
Equipa EcoEventos - ValorSul
02.2023 - 09.2023
- Our goal as a team was to advise people on proper waste management and waste disposable technics
- Boosted my teaching and influencing skills to encourage people to recycle.
1st Secretary at Núcleo de Alunos de Engenharia do Ambiente
Superior Institute of Agronomy - University of Lisbon
01.2022 - 01.2023
- University group that represents the environmental engineering students in ISA
- As a 1st secretary, I developed a leadership position in which I had to coordinate the group to achieve the goals previously set, keeping it motivated and ambitious.
Public Relations Manager at EqualISA
Superior Institute of Agronomy - University of Lisbon
01.2022 - 01.2023
- University group that supports and encourages equality and inclusion
- Handled intergroup communications, which helped me improve my negotiation skills to convince other groups to collaborate with ours.
Waitress
Rrudy's Bar
01.2017
- Snack Bar Company serving food and beverages
- Working as a part of a team serving people in the community
- This role taught me about teamwork and collaborating when providing a high-quality service
- Helped onboard new team members when they joined and prepared them for their responsibilities.
Education
Environmental Engineering -
Superior Institute of Agronomy - University of Lisbon (Instituto Superior de Agronomia - Universidade de Lisboa ISA-UL)
01.2023
Science and Technology (Ciências e Tecnologias) -
High School João de Deus (Liceu João de Deus)
01.2019
Skills
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Student Management
- Coordination and Teamwork
- Conflict Resolution
- Punctual and Reliable
- Calendaring and Scheduling
Websites
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Volunteer Experience
- Food Bank Against Hunger (Banco Alimentar Contra a Fome), 2013, 2019, Faro, Portugal, To minimize food waste, to recover the food excess from various companies and to take it to people in need. Learned how to communicate in a more efficient way to convince people into donating, for the cause.
- Parish Center of Paderne (Centro Paroquial de Paderne), 2013, Paderne, Portugal, Parish center that provides social services to the community in the Albufeira city area. Speaking with young children and elderly people enabled me to enhance my communication skills and work with people from different backgrounds and different skillsets.
Training/Courses
Google Ads by Coursera
Interior Design by Alison Courses
Timeline
Dog Walker
10.2023 - 01.2024
Babysitter
10.2023 - 01.2024
Store Team Member
Bana Praia
09.2023 - Current
Monitor
Equipa EcoEventos - ValorSul
02.2023 - 09.2023
1st Secretary at Núcleo de Alunos de Engenharia do Ambiente
Superior Institute of Agronomy - University of Lisbon
01.2022 - 01.2023
Public Relations Manager at EqualISA
Superior Institute of Agronomy - University of Lisbon
01.2022 - 01.2023
Waitress
Rrudy's Bar
01.2017
Environmental Engineering -
Superior Institute of Agronomy - University of Lisbon (Instituto Superior de Agronomia - Universidade de Lisboa ISA-UL)
Science and Technology (Ciências e Tecnologias) -
High School João de Deus (Liceu João de Deus)
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