Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Neha

Doonside,Australia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Store Team Member

Ampol
09.2023 - Current
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Conducted price checks on items when requested by customers.
  • Assisted in stocking shelves with merchandise.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.

Ielts Trainer

Blue Mount International Academy
Haryana, India
06.2022 - 01.2023
  • Manage the class, preparing the scheme of work and lesson plans
  • Prepare and conduct lessons according to the course syllabus and scheme of work
  • Deliver lessons and provide the necessary supervision to students as a mentor or form teacher
  • Providing solutions to the problems of the students
  • Punctuality.

Customer service representative

Yumm gourmet pizza
Werrington, NSW, Sydney
  • Providing exceptional Customer service by greeting and meeting customers
  • Cash handling and execute sale orders in POS system
  • Receiving phone calls and ensure that all calls are answered properly
  • Helps in preparing the orders as soon as possible with accuracy
  • Making recommendations from the menu if requested
  • Building relationships with the regular customers.

Kitchen staff

Pizza Kingdom
Penrith, NSW, Sydney
  • Prepare pizzas out of our menu and based on custom orders
  • Monitor food stock and place orders, as needed
  • Providing a warm welcome for customers
  • Receive food and drink orders
  • Receiving phone orders and cash handling.

Training at 7-eleven

Rockdale
NSW, Sydney
  • Stocking shelves and mark prices of items on shelves
  • Computing and accurately recording totals of transactions
  • Keeping shopping area clean and tidy to keep the store presentable
  • Communicating properly with customers and resolving customer bill or account queries.

Education

Graduate Certificate - Electronics

Kurukshetra University
07.2020

Cert IV in Kitchen Management - Cookery

Kings Institute of Vocational Studies

Skills

  • Microsoft Excel
  • Customer Service
  • Problem-Solving Ability
  • Critical Thinking
  • Microsoft Word
  • Strong Communication and Interpersonal Skills
  • Payment Processing
  • Store Organization
  • Cash Handling

References

Simranjeet Singh (preferred), 0469802536, simransingh6991@gmail.com

References

References available upon request.

Timeline

Store Team Member

Ampol
09.2023 - Current

Ielts Trainer

Blue Mount International Academy
06.2022 - 01.2023

Customer service representative

Yumm gourmet pizza

Kitchen staff

Pizza Kingdom

Training at 7-eleven

Rockdale

Graduate Certificate - Electronics

Kurukshetra University

Cert IV in Kitchen Management - Cookery

Kings Institute of Vocational Studies
Neha