Neha
Doonside,Australia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Store Team Member
Ampol
09.2023 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Conducted price checks on items when requested by customers.
- Assisted in stocking shelves with merchandise.
- Ticketed, arranged and displayed merchandise to promote sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
Ielts Trainer
Blue Mount International Academy
Haryana, India
06.2022 - 01.2023
- Manage the class, preparing the scheme of work and lesson plans
- Prepare and conduct lessons according to the course syllabus and scheme of work
- Deliver lessons and provide the necessary supervision to students as a mentor or form teacher
- Providing solutions to the problems of the students
- Punctuality.
Customer service representative
Yumm gourmet pizza
Werrington, NSW, Sydney
- Providing exceptional Customer service by greeting and meeting customers
- Cash handling and execute sale orders in POS system
- Receiving phone calls and ensure that all calls are answered properly
- Helps in preparing the orders as soon as possible with accuracy
- Making recommendations from the menu if requested
- Building relationships with the regular customers.
Kitchen staff
Pizza Kingdom
Penrith, NSW, Sydney
- Prepare pizzas out of our menu and based on custom orders
- Monitor food stock and place orders, as needed
- Providing a warm welcome for customers
- Receive food and drink orders
- Receiving phone orders and cash handling.
Training at 7-eleven
Rockdale
NSW, Sydney
- Stocking shelves and mark prices of items on shelves
- Computing and accurately recording totals of transactions
- Keeping shopping area clean and tidy to keep the store presentable
- Communicating properly with customers and resolving customer bill or account queries.
Education
Graduate Certificate - Electronics
Kurukshetra University
07.2020
Cert IV in Kitchen Management - Cookery
Kings Institute of Vocational Studies
Skills
- Microsoft Excel
- Customer Service
- Problem-Solving Ability
- Critical Thinking
- Microsoft Word
- Strong Communication and Interpersonal Skills
- Payment Processing
- Store Organization
- Cash Handling
References
Simranjeet Singh (preferred), 0469802536, simransingh6991@gmail.com
References
References available upon request.
Timeline
Store Team Member
Ampol
09.2023 - Current
Ielts Trainer
Blue Mount International Academy
06.2022 - 01.2023
Customer service representative
Yumm gourmet pizza
Kitchen staff
Pizza Kingdom
Training at 7-eleven
Rockdale
Graduate Certificate - Electronics
Kurukshetra University
Cert IV in Kitchen Management - Cookery
Kings Institute of Vocational Studies
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