Caroline Folan
Karratha,Australia
Summary
I am highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding customer service, administrative and office procedures. I am a quick learner who can absorb new ideas and is experienced in coordinating, planning and organising a wide range of administrative activities. Well organised and an excellent team player with a proven ability to work proactively in a complex and busy environment. My goal is to further develop my career through a new challenge with a company that will enable me to utilize my skills and potential.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Acting Supervisor for Fixed Flashbutt Welding Facility
Rio Tinto
01.2024 - Current
- Oversee daily operations at the Flashbutt Facility, ensuring smooth workflow and high safety standards
- Supervise and mentor a team of operators and tradespeople, providing guidance and training to optimize performance and skill development
- Coordinate with engineers, planners and contractors to ensure adherence to the weekly maintenance and production plan
- Review and approve work scopes
- Ensuring QA/QC compliance documents are completed
- Time confirmations
- Raising Sub Notifications or any additional follow up’s
- Closing out work orders
- Raise PO’s
- Conduct and facilitate daily prestarts
- Ensure all works are completed in accordance with RTIO standards and specifications
Maintainer/Operator/OJT for Fixed Flashbutt Welding Facility
Rio Tinto
01.2022 - 01.2023
- Operated and maintained machinery for the Fixed Flashbutt Welding Facility, ensuring efficient and safe operations
- Conducted weekly inspections, troubleshooting and minor repairs of equipment to maintain production
- Monitored welding processes, ensuring compliance with RTIO safety protocols
- Collaborated with team members to optimize workflow and reach our welding targets
- Provided on job training to new operators, promoting safety awareness, skill development and completed the relevant verification of competency paperwork
- Operated Gantry Cranes to load 400m lengths of Rail onto the Rail Train
Recruitment Coordinator
WorkPac Recruitment
01.2019 - 01.2022
- Responsible for all recruiting for mining project services involving our main client Rio Tinto
- Establish and maintain a strong working relationship with various client hiring managers by understanding their needs
- Continuously source and qualify talent in geographies that align with the clients’ industries
- Utilize creative and outside the box sourcing techniques to target candidates using Boolean search engines, social media, and other methods
- Reviewing all candidates and evaluating presented qualifications
- Contact applicants with the highest potential to schedule in-person interviews with the client hiring manager
- Maintain and grow Talent Pool by developing long term relationships with Talent
- Maintain regular contact with clients and candidates, assist with any queries or issues
General/Approved Manager
AAOK Karratha Caravan Park Accommodation, Café & Bottleshop
01.2017 - 01.2019
- Office management administrative and clerical functions
- Daily running of the entire venue
- Enforcing the accommodations conditions of occupancy
- Managing the accommodation booking systems
- Perform frequent inspections of park assets, amenities, facilities and surrounds to identify maintenance requirements and prioritise these requirements
- Supervise service contractors and monitor standards
- Overseeing the kitchen while liaising with Head Chef/Reps
- Food and Alcohol Costing’s
- Recruiting, On-boarding and training of new staff
- Rostering/Approving time sheets – TANDA/ENTO
- Ensuring of all licenses and permits – LIQUOR LICENSE – TOBACCO – RSA – HACCP
- Implementing procedures
- Conducted invoicing, purchase order processing, receipting, petty cash
- End of day sales for entire venue – receipts, balancing, daily deposits
- Banking cash totals sales for the venue
- Serving customers/guests/tenants
- Working within budgets
- Managing other sites for the Guilmartin Group when required
- Marketing the business
General/Approved Manager
LIA Restaurant and Bottleshop Northwest Properties
01.2014 - 01.2017
- Daily running of the restaurant
- Creating and altering menus/Administrative functions
- Marketing of the café/food costings
- Organising functions and outside catering
- Creating Purchase Orders/Food Invoices
- Hiring Chefs/Waitresses
- Ensuring RSA, training, health and safety are obeyed by staff
- Total receipts and balance against sales reports, deposit receipts for the venue
- Banking total cash sales for the venue
- Closing off the ATM
- Closing end of service sales
Restaurant Manager
The Walkabout Hotel, Port Hedland
01.2011 - 01.2014
- Supervised and directed hospitality teams
- Planned, scheduled and delegated workloads, verified staff timesheets
- Delivered front line customer service, handled reservations and enquiries
- Responded to complaints, resolved conflict in a timely, accurate manner
- Financial transaction processing, coordinated accounts management, payments, banking and reconciliation
- Conducted invoicing, purchase order processing, receipting, petty cash
- Coordinated sales, marketing and business development activities, sold accommodation packages
- Administrative tasks including work processing, data entry, records management and reporting
- Ensured compliance with business policies, procedures and WH&S
Skills
- Administration
- Cash Handling
- Flexibility
- Adaptability
- Coaching
- Mentoring
- Policies and Procedures
- Communication
- Interpersonal Skills
- Cultural Sensitivity
- Organisational Skills
- Time Management
- Multitasking
- Confidentiality
- Discretion
- Integrity
- Sensitivity
- Continuous Learning
- Skill Improvement
Certification
- High Risk Licence – Forklift and Dogging and Gantry Crane
- Working at Heights
- C Class License – Manual
References
- Tiphanie Marshall, Recruitment Manager, WorkPac, 0432 499 556
- Leonie Walker, Manager, Mt Isa AAOK Caravan Park (Guilmartin Group), 0458 584 992
Timeline
Acting Supervisor for Fixed Flashbutt Welding Facility
Rio Tinto
01.2024 - Current
Maintainer/Operator/OJT for Fixed Flashbutt Welding Facility
Rio Tinto
01.2022 - 01.2023
Recruitment Coordinator
WorkPac Recruitment
01.2019 - 01.2022
General/Approved Manager
AAOK Karratha Caravan Park Accommodation, Café & Bottleshop
01.2017 - 01.2019
General/Approved Manager
LIA Restaurant and Bottleshop Northwest Properties
01.2014 - 01.2017
Restaurant Manager
The Walkabout Hotel, Port Hedland
01.2011 - 01.2014
- High Risk Licence – Forklift and Dogging and Gantry Crane
- Working at Heights
- C Class License – Manual