Caroline Swainston
Kallangur,Queensland
Summary
A motivated and enthusiastic person with a dedication to career development and providing a positive impact on a work environment. I’m an organised and dependable individual successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. I bring a wide range of skills and abilities that are transferable across varying settings. I have a passion for ongoing learning and development and am keen to take on further opportunities to develop and aid the teams I work alongside.
Overview
27
27
years of professional experience
Work History
Allied Health Assistant
Queensland Health, Metro North
2022.05 - Current
- Currently working as Clinical Assistant in Physiotherapy at Radcliffe Hospital. In this role I work across all inpatient, rehabilitation and outpatient settings.
- Adapting my skills to each patient as I feel delivering person-centered care is key along with compassion, respect, and dignity.
- Assist in structured therapeutic activities and supportive interactions with patients.
- Provide effective communication between patients, families, and healthcare professionals, ensuring an holistic approach to care.
- Contributed to increased patient satisfaction by promptly addressing concerns and providing compassionate care.
- Coordinate scheduling of appointments and therapy sessions for multiple practitioners without compromising service quality or timeliness.
- Monitor patient vital signs before, during and after therapy sessions, ensuring their safety throughout selected treatments.
- Collaborate with the multidisciplinary teams to develop comprehensive treatment plans, resulting in better patient management.
- Setting up equipment, showing patients how to use gym equipment, mobility aids and providing a hands on approach.
- Documenting in patient records in a factual, detailed report and liaising back to relevant professionals
- Motivating people to get better results for patient outcomes.
- Wrapping and casting of babies and children’s lower limbs in club foot clinic
- Ensure safe and clean environment for patients by adhering to infection control policies and procedures.
- Administration duties, providing orientation to new staff, training others as required and supporting colleagues when needed
- Being responsible of all Allied Health Assistants work loads and ensuring all patients are seen in a timely manor
- To maintain my own professional development, I participate in educational activities in forms of, attending in-service programs, training events, undertaking clinical supervision, and completing mandatory training.
Health Care Assistant
Tees Esk and Wear Valley NHS Trust
2009.01 - 2021.12
- Psychiatric and Learning Disability hospital, working across all wards throughout this time, improving on observational, organizational, communication skills and working within a tight team was highly important to keep patients and staff safe
- Contributing and communication within the multidisciplinary team and building up rapport with patients who suffer from a variety of mental health conditions
- Daily physical health monitoring, Naso-gastric feeding, phlebotomy, and witness to controlled drug administration, performing daily electrocardiogram, drug, and alcohol testing
- Coordination of response teams ensuring staff are up to date with control and restraint training, staff are fit and well to respond to emergencies.
- Conducting room and patients searches
- Observation of patients for safety on wards, using deescalation techniques or in some cases having to work within best interest of others and use physical restraint or seclusion as required.
- Working with patients detained under the Mental Health Act, which can be challenging however, having skills and knowledge of the Act is paramount in this role.
- Making entries in patients electronic records of their mental health, behaviour, physical well being, social interactions, food and diet intake and any signs of self-harm
- Keeping myself all up to date with mandatory training policies and procedures
- Shift work over 12-hour period.
Owner of SilkySmooth Dog Groomer
Self Employed
2019.01 - 2021.12
- In spare time I took the opportunity to complete a Dog Grooming course and set up my own business which was successful
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Proficiency in all aspects of dog grooming, including bathing, clipping, and styling
- Excellent handling skills and a in depth understanding of canine behaviors
- Strong attention to detail and a passion for delivering high-quality grooming services
- Ability to work independently
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Work Rider
Horse racing for several trainers including Howard Johnson, Micheals Dodds, Ray Craggs and Alan Kirtley
1997.01 - 2008.01
- During these years I worked for several different racehorse trainers, this is where I built up my work ethic, working 13-day fortnights of early mornings, late finishing times, heavy work loads and dedication of this job was needed
- Exercising of thoroughbred horses
- Breaking in of 2-year-old horses
- Attending race meets
- Saddling up at race meeting
- Following instructions and giving clear instructions to jockeys and owners
- Health and safety and following all policies and producers
- Working together, supporting weakest riders and slowest horses
- Celebrating wins and learning from fails
- Working with diverse staff team
- Dealing with all issues that arise working within this competitive industry.
Education
Level 3 Diploma in Health And Social Care - Health And Social Care
Teesside University
Southfield Rd, Middlesbrough TS1 3BX, UK01.2012
City & Guilds Qualifications - Dog Grooming
Top Trimz Dog Grooming School
1 St Ives Road Leadgate Consett Co Durham DH8 7PY.01.2019
Mathematics And English Level 2 - Maths And English
East Durham College
Campus, Durham DH1 5ES, UK01.2013
Weight Management NOCN Level 2 - Health And Social Care
National Open College Network
OCN North East01.2011
Dementia Awareness Level 2 NCFE -
NFUC
Work Based Training.01.2010
City And Guilds Level 2 Waste Management - Waste Management Operations
Tyne And Wear Metropolitain College
Battle Hill Dr, Wallsend NE28 9NL, United Kingdom01.2009
GCSE, - School Core Subjects
Staindrop Comprehensive School
Cleatlam Lane, Staindrop, Darlington DL2 3JU, UK01.1995
Skills
- Conflict resolution skills
- Ability to respond to various emergency situations.
- Mental health awareness
- Communication, observation and documentation.
- Teamwork and Collaboration
- Professional work Ethic
- Relationship building and management
Telephone Numbers
0493396549, carolineswainston4@googlemail.com
Timeline
Allied Health Assistant
Queensland Health, Metro North
2022.05 - Current
Owner of SilkySmooth Dog Groomer
Self Employed
2019.01 - 2021.12
Health Care Assistant
Tees Esk and Wear Valley NHS Trust
2009.01 - 2021.12
Work Rider
Horse racing for several trainers including Howard Johnson, Micheals Dodds, Ray Craggs and Alan Kirtley
1997.01 - 2008.01
Level 3 Diploma in Health And Social Care - Health And Social Care
Teesside University
City & Guilds Qualifications - Dog Grooming
Top Trimz Dog Grooming School
Mathematics And English Level 2 - Maths And English
East Durham College
Weight Management NOCN Level 2 - Health And Social Care
National Open College Network
Dementia Awareness Level 2 NCFE -
NFUC
City And Guilds Level 2 Waste Management - Waste Management Operations
Tyne And Wear Metropolitain College
GCSE, - School Core Subjects
Staindrop Comprehensive School
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