Summary
Overview
Work history
Education
Skills
Timeline
Generic

CAROLYN VAN BALKOM

Summary

Dedicated Clinical Nurse Specialist specializing in Child and Family Health, known for effective communication and problem-solving expertise. Capable of delivering comprehensive patient education and coordinating care plans that enhance patient outcomes. Experienced in administrative functions and program management, fostering team collaboration. Committed to driving impactful results within the Sustaining NSW Families team.

Overview

36
36
years of professional experience
4
4
years of post-secondary education

Work history

CFHN ( CNS 1) Sustaining NSW FamilIies

NSW Health NSLHD
Sydney, New South Wales
02.2025 - Current

Delivered inclusive, trauma-informed family partnership care within a multidisciplinary team to optimise children's development.


Engaged families experiencing moderate vulnerability through a nurse-led home visiting program from mid-pregnancy until child reached two years.


Implemented structured, evidence-based interventions to enhance parent-child relationships and increase parenting capacity.

Completed advanced training in caregiving, maternal and infant mental health, and parent-child interaction techniques.

Volunteered for antenatal safe start meetings and conducted family assessments for SNF programme eligibility.

Led SNF team two days weekly, providing clinical and logistical support to nursing and allied health personnel.

Clinical Nurse Specialist (Child and Family Health)

NSW Health NSLHD
01.2010 - 02.2025
  • Working within the framework of the family partnership model to provide a developmental and psychosocial health screening, support and advisory service to children( 0-5 YEARS) their families and carers in both The Child and Family Health Centres and the family home.
  • Collaborated effectively with multidisciplinary teams for seamless patient care coordination.
  • Provide healthcare education for improved patient outcomes.
  • Facilitation of parenting groups to normalise newborn and infant behaviours, to empower parents and build capacity.
  • Document patient data in EMR software, accurately recording details of interventions and progress.
  • Acts as a resource and mentor to others in relation to clinical practice.
  • Active involvement as a representative in service development and delivery for NSLHD Child Youth and Family Service.
  • Maintain up-to-date knowledge on nursing best practices through continuous professional development opportunities.

Clinical Educator and Telehealth Consultant

Ternity Group (incorporating Safe Sleep Space)
10.2018 - 08.2023
  • Provided information, support, guidance and advice via telephone consultation to families with infants and young children on a range of early parenting issues including infant and toddler sleep, feeding, adjusting to parenting and mental health issues.
  • In depth consultations about safe sleeping guidelines, sleep challenges whilst emphasising the importance of care-giver interaction and social -emotional development.




Account Manager

Bates Healthworld London
01.1998 - 01.2002


  • Account management and supervision of global HIV business, European MS business and global local anaesthetic (EMLA) business.
  • Responsibilities included development of training and promotional materials for nurses and strategic planning.
  • Established strong rapport with clients through regular communication.

Clinical Development Nurse

Boehringer Ingelheim Ltd
Berkshire, UK
01.1997 - 01.1998
  • Responsibilities included working closely with healthcare professionals to identify their educational needs and support them whilst using the new antiretroviral to prevent mother to child transmission of HIV.
  • Demonstrated excellent interpersonal skills, fostering strong relationships with colleagues and clients alike.

HIV Community Liaison Nurse/Research Nurse

Chelsea and Westminster Hospital
London
01.1995 - 01.1997
  • Working as part of a multi disciplinary team, responsibilities included healthcare education for patients and carers, co-ordination of services with local authorities, making relevant referrals to various healthcare professionals, working closely with families affected by HIV both in the home and the outpatient setting.

Paediatric Diabetes Nurse

Camp Nejeda
New Jersey, USA
01.1994 - 01.1995
  • Responsibilities included educating children (5-16yrs) and their families on the medical, physical and emotional aspects of living with type 1 diabetes and management of the on-site health centre.

Registered Nurse

Premiere Nursing Agency
London
01.1992 - 01.1994
  • I gained international nursing experience undertaking a position with a young brain injured girl and facilitating her move from hospital to nursing home care, and running a vaccination clinic.

Registered Nurse – Graduate Program

Concord Repatriation General Hospital
Sydney
01.1990 - 01.1992
  • Therapeutic areas included urology and sexual dysfunction, colo-rectal surgery, oncology and HIV/AIDS


Education

Graduate Certificate - Child and Family Health Nursing

University of Technology, Sydney
01.2009 - 12.2009

Diploma of Applied Science - Nursing

University of Technology, Sydney
01.1988 - 12.1990

Circle of Security Facilitator Training - Parent-Child Attachment

Circle of Security International
Melbourne, VIC
03.2019 - 03.2019

Skills

  • Creates a supportive environment that empowers families and promotes optimal health outcomes
  • Comprehensively conducts maternal, child, and family nursing assessments
  • Expertise working with vulnerable families
  • Clinical caseload management with a multidisciplinary focus
  • Evaluates maternal, child and family outcomes to inform practice
  • Critical thinking and complex decision making

Timeline

CFHN ( CNS 1) Sustaining NSW FamilIies

NSW Health NSLHD
02.2025 - Current

Circle of Security Facilitator Training - Parent-Child Attachment

Circle of Security International
03.2019 - 03.2019

Clinical Educator and Telehealth Consultant

Ternity Group (incorporating Safe Sleep Space)
10.2018 - 08.2023

Clinical Nurse Specialist (Child and Family Health)

NSW Health NSLHD
01.2010 - 02.2025

Graduate Certificate - Child and Family Health Nursing

University of Technology, Sydney
01.2009 - 12.2009

Account Manager

Bates Healthworld London
01.1998 - 01.2002

Clinical Development Nurse

Boehringer Ingelheim Ltd
01.1997 - 01.1998

HIV Community Liaison Nurse/Research Nurse

Chelsea and Westminster Hospital
01.1995 - 01.1997

Paediatric Diabetes Nurse

Camp Nejeda
01.1994 - 01.1995

Registered Nurse

Premiere Nursing Agency
01.1992 - 01.1994

Registered Nurse – Graduate Program

Concord Repatriation General Hospital
01.1990 - 01.1992

Diploma of Applied Science - Nursing

University of Technology, Sydney
01.1988 - 12.1990
CAROLYN VAN BALKOM