Carrie Cole
Queanbeyan,NSW
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
Work History
Junior Administrative Assistant
O'Brien Electrical Fyshwick
Fyshwick , ACT
07.2023 - 04.2024
- Organized and maintained office filing systems and databases.
- Maintained inventory of office supplies and equipment.
- Responded to customer inquiries via phone or email.
- Performed data entry tasks such as entering purchase orders into SImpro.
- Experience with Simpro (timesheets, Schudeling)
- Experience with Xero (Payroll, Invoicing)
- Experience with Microsoft (word & excel)
- Stock management.
- Scanned documents into digital format for easy access in future reference.
- Provided secretarial and office management support while building cooperative working relationships.
- Handled incoming calls and directed callers to appropriate employee.
- Maintained multiple inboxes
- Created quotes to be checked.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Administration/Supervisor
Queanbeyan Australian Football Club
Queanbeyan , NSW
02.2013 - 07.2023
- The ability to ensure compliance with the Club’s operating policies and procedures
- Reception operations
- Membership and loyalty program
- Data Entry
- Preparing Club letters, promotions and documents
- Ordering and stock control
- Money handling
- Experience with pulse workspace & Xero payroll and invoicing.
- Deliveries
- Knowledge of admin duties
- Mentoring staff
- Multitasking
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company regulations.
- Coordinated with other supervisors, combining group efforts to achieve goals
- Answered telephones to take messages or redirect calls to appropriate colleagues.
Customer Service
NERRIGA PUB
Nerriga , NSW
01.2012 - 01.2013
- Taking food orders
- Receiving deliveries
- Detailed cleaning
- Cash Handling
Group Fitness Instructor
Fernwood Woden
Woden , ACT
01.2010 - 01.2011
- Open and closing procedures
- Memberships
- Data Entry
- Cash Handling
- General cleaning duties
- Customer Service
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Implemented safety practices to prevent participant injury and accidents.
- Varied routines, music and classes while following established protocols.
Education
First Aid
Barringtons
01.2023
Renewed NSW RSA & RCG -
01.2018
Tab Basics/ anti money laundering -
01.2018
Tab Basics/ Anti Money Laundering -
01.2016
Apply first aid -
01.2011
NSW -
RSA & RCG
01.2011
Personal Training Course -
01.2010
Certificate II Hospitality -
Braidwood Central School
01.2009
Year 10 -
Braidwood Central School
01.2007
Basic Management Training -
01.2006
Skills
- Verbal Communication
- Invoice Processing
- Office Administration
- Scheduling
- Handling Complaints
- Customer Service
- Team Management and Supervision
- Data Entry
- Phone call answering
References
Amanda Deighton - 0438 576 609
General Manager
Queanbeyan Australian Football Club
Nicole Knight 0433 600 551
Owner/Manager
O'Brien Electrical Fyshwick
Rebecca Pope
Office/ Administration Manager
O'Brien Electrical Fyshwick
Timeline
Junior Administrative Assistant
O'Brien Electrical Fyshwick
07.2023 - 04.2024
Administration/Supervisor
Queanbeyan Australian Football Club
02.2013 - 07.2023
Customer Service
NERRIGA PUB
01.2012 - 01.2013
Group Fitness Instructor
Fernwood Woden
01.2010 - 01.2011
First Aid
Barringtons
Renewed NSW RSA & RCG -
Tab Basics/ anti money laundering -
Tab Basics/ Anti Money Laundering -
Apply first aid -
NSW -
RSA & RCG
Personal Training Course -
Certificate II Hospitality -
Braidwood Central School
Year 10 -
Braidwood Central School
Basic Management Training -
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