Carson Robertson
Perth,WA
Summary
Dynamic Retail Sales Assistant with proven expertise at Kmart in enhancing customer satisfaction through exceptional service and product knowledge. Skilled in cash handling and visual merchandising, I consistently achieved sales goals while fostering strong relationships with customers and team members. Committed to creating an organized and inviting shopping environment.
Overview
2
2
years of professional experience
Work History
Retail Sales Assistant
Kmart
Cannington, WA
03.2023 - Current
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Used product knowledge to suggest items to match client needs.
- Computed purchases and received and processed cash or credit payment.
- Provided assistance to other departments when needed.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Ticketed, arranged and displayed merchandise to promote sales.
- Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
Some College (No Degree) -
Lesmurdie High School
Perth, LesmurdieSkills
- Customer service
- Point of sale operation
- Visual merchandising
- Inventory management
- Sales strategies
- Cash handling
- Relationship building
- Product knowledge
- Team collaboration
- Cash register operation
References
References available upon request.
Timeline
Retail Sales Assistant
Kmart
03.2023 - Current
Some College (No Degree) -
Lesmurdie High School
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