Carys Tresidder
Manly,NSW
Summary
Friendly worker with great people skills and over 4 years experience in the workforce. Dedicated to creating a warm environment for each customer. In my previous work one of my favourite aspects was the strong bonds made between our workers and the regular customers that would regularly come back due to strong and friendly service. Part of this is being knowledgeable about every step of coffee production, from planting to roasting to brewing and enthusiastic about promoting sustainable and fair-trade coffee. Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Shift leader/Barista
Café Nero
01.2022 - 06.2023
- Trained new baristas in coffee making, service and money handling.
- Managed inventory and stock control.
- Managed team to facilitate smooth day-to-day running of regular shifts.
- Promoted seasonal products through advertising, upselling and conversation resulting in increase of sales.
- Maintained cleanliness of front-of-house areas in line with store standards through rigorous visual inspections.
- Led team to uphold exceptional standards of food hygiene and customer service.
Swimming Instructor
Camp Chipinaw
06.2023 - 08.2023
- Inspired swimmers to develop consistent practice routines, consistently promoting health, strength and wellbeing.
- Maximised individual swimmer achievement, delivering personalised one-on-one coaching to boost progress.
- Established swimming assessments and developed lessons tailored to individual ability to ensure maximum effectiveness.
- Utilised practised teaching techniques to build student confidence and enjoyment.
- Prepared lesson plans and comprehensive work schemes in alignment with Learn to Swim Programme requirements.
Qualified Lifeguard/Camp Counsellor
Killoqua
06.2022 - 08.2022
- Qualified in lifeguarding with an open water aspect, and trained to work with, and lead groups of children
- Responsibilities included forming and following structured daily lesson plans while teaching various activities such as swimming, kayaking and games
- Demonstrated communication with parents and children day to day, ensuring the members engaged and had a positive, fun experience at camp, while providing parents with reassurance and knowledge that their children were receiving a structured yet fun daily lesson plan at camp
- Getting out of my comfort zone enabled me to expand on skills such as confidence, public speaking and creativity, whilst learning independence and initiative through working abroad
Qualified Barista
Top Barn Farm Shop
01.2020 - 01.2022
- (Full training and qualification at Wayland's Yard Coffee House)
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Children's worker
New Wine International
04.2017 - 01.2019
- Formed trusting relationships with children, working flexibly to adapt to changing and challenging individual needs.
- Supported child health and safety with periodic training in CPR and basic first aid.
- Supported school-aged children in academic and extracurricular activities.
- Offered tailored assistance to children with special needs, determining inclusive learning opportunities.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
Waitress
Merivale
12.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
King Edward VI College
2022
Chantry School
2020
Skills
- First Aid and CPR
- Current RSA
- Time Management
- Remote Office Availability
- Flexible and Adaptable
- Interpersonal Communication
Additional Information
- Worcester Food Bank Volunteer (2018)Activities / Achievements , Qualified Barista (2022) Qualified Lifeguard - The Red Cross, US (2022) Swim Team Member - Lower Wick, Worcester (2021) Duke of Edinburgh Bronze Award (2019)
Timeline
Waitress
Merivale
12.2023 - Current
Swimming Instructor
Camp Chipinaw
06.2023 - 08.2023
Qualified Lifeguard/Camp Counsellor
Killoqua
06.2022 - 08.2022
Shift leader/Barista
Café Nero
01.2022 - 06.2023
Qualified Barista
Top Barn Farm Shop
01.2020 - 01.2022
Children's worker
New Wine International
04.2017 - 01.2019
King Edward VI College
Chantry School
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