Millie Banham-Smith
Leonay,NSW
Summary
Dynamic Shift Leader and Barista at Pasticceria Dolce Bella, skilled in espresso machine operation and team collaboration. Successfully trained staff, enhancing service quality and customer satisfaction. Demonstrated strong time management and problem-solving abilities, ensuring efficient operations and a clean, organized environment in a high-paced bakery setting.
Overview
3
3
years of professional experience
Work History
Shift Leader/Barista
Pasticceria Dolce Bella
New South Wales, New South Wales
08.2022 - 12.2025
- Prepared a variety of specialty beverages with precision and attention to detail.
- Managed daily inventory to ensure product availability and reduce waste.
- Operated espresso machines and other equipment to maintain high beverage quality.
- Executed cash handling procedures accurately, ensuring correct transactions.
- Collaborated with team members to streamline service during peak hours.
- Responded to customer inquiries and resolved issues to foster satisfaction.
- Trained new baristas on equipment operation and customer service standards.
- Adapted to changing menu items and seasonal promotions with agility.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised daily operations to ensure smooth workflow in a busy bakery environment.
- Trained and mentored new staff on customer service and product knowledge.
- Ensured cleanliness and organization of work areas for health and safety compliance.
Education
Year 10 Rosa -
Jamison High School
South PenrithSkills
- Time management
- Staff training and supervision
- Attention to detail
- Team collaboration
- Cash handling and POS operation
- Problem solving and decision making
- Cleanliness and organization
- Leadership and guidance
- Order processing
- Espresso machine operation
Availability
- Monday - Friday
- Flexible availability
Timeline
Shift Leader/Barista
Pasticceria Dolce Bella
08.2022 - 12.2025
Year 10 Rosa -
Jamison High School