Casey-Anne Palenski
Dubbo,NSW
Summary
Administrative Officer with a track record of enhancing operational efficiency at Fletchers International Export. Excelled in records management and customer service, significantly improving client satisfaction. Demonstrates exceptional attention to detail and personable approach, fostering team collaboration and leadership. Skilled in computer proficiency and verbal communication, adept at driving results and maintaining confidentiality. Always motivated to strive to do achieve better outcomes compared to the last.
Overview
3
3
years of professional experience
Work History
Administrative Officer
Fletcher International Abbatoir
02.2023 - Current
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed approximately 50 incoming calls, emails and faxes per day from phone calls from existing and potential new clients;.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Restaurant Waiter
RSL Club
06.2021 - 02.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
High School Diploma -
Dubbo College Senior Campus
Dubbo, NSW11.2020
Certificate III - Human Services
TAFE
Dubbo, NSW11.2020
Skills
- Scheduling and calendar management
- Attention to Detail
- Team Building and Leadership
- Personable and Approachable
- Records Management
- Documentation and control
- Customer Service
- Computer Proficiency
- Verbal Communication
Timeline
Administrative Officer
Fletcher International Abbatoir
02.2023 - Current
Restaurant Waiter
RSL Club
06.2021 - 02.2023
High School Diploma -
Dubbo College Senior Campus
Certificate III - Human Services
TAFE
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