Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chelsea Disley

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Banking Advisor

NAB
10.2021 - Current
  • Strengthened customer relationships through timely follow-ups and proactive communication.
  • Conducted comprehensive financial reviews to identify clients'' needs and recommend appropriate solutions.
  • Assisted in the management of risk by adhering to compliance policies and procedures when interacting with clients.

Retail Coordinator

Repco
10.2019 - 10.2021
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.

Delivery Driver

Repco
10.2019 - 10.2020
  • Safely transported car parts and Repco products between nearby stores.
  • Ensuring paperwork is signed by authorised party before leaving product at the given location.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Cafe All-rounder

Muffin Break
12.2016 - 09.2019
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Supported fellow team members in achieving a smooth workflow during peak hours.

Education

RSA -

Responsible Service of Alcohol

HLTAID002 -

First Aid

HLTAID003 -

First Aid

F.A.S.T -

Federation University Australia
Churchill, VIC

Tier 2 Accreditation - AFSL

Kaplan Professional
Online
12.2021

VCE - Year 12

Sale Secondary College
Sale, VIC
12.2017

Skills

  • Goal-oriented mindset
  • Sales Quota Achievement
  • Cash Register Operation
  • Customer Complaint Resolution
  • Mathematically inclined

Accomplishments

  • Jason Grubb, Assistant manager Repco, 0434 529 629
  • Georgia Schulz, Supervisor, Muffin Break, 0466 234 322
  • Adam Leenders, Senior Constable Sale Vic Police, 5199 2001


Timeline

Banking Advisor

NAB
10.2021 - Current

Retail Coordinator

Repco
10.2019 - 10.2021

Delivery Driver

Repco
10.2019 - 10.2020

Cafe All-rounder

Muffin Break
12.2016 - 09.2019

RSA -

Responsible Service of Alcohol

HLTAID002 -

First Aid

HLTAID003 -

First Aid

F.A.S.T -

Federation University Australia

Tier 2 Accreditation - AFSL

Kaplan Professional

VCE - Year 12

Sale Secondary College

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Chelsea Disley