Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic
Casey Harvey

Casey Harvey

Sales Assistant
Elermore Vale,New South Wales

Summary

Demonstrated success in directing and strengthening all aspects of retail sales and service. Proficient in sales, online store management, customer resolutions, and inventory coordination. Background includes expert service delivery and strong customer acquisition results.

Overview

16
16
years of professional experience
1
1
year of post-secondary education
2
2
Certifications

Work History

Retail/Online Sales Assistant

567 King
Newtown, NSW
11.2017 - Current
  • Helped customers complete purchases.
  • Managed online store. eg updating products and stock levels.
  • Balanced and organized cash register by handling cash and counting change.
  • Directed marketing projects through conceptual planning, schedule management and final implementation.
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Analyzed and reported social media and online marketing campaign results.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Prepared and packed boxes for overnight delivery.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.

Retail Sales Assistant

The Good Guys
Alexandria, NSW
05.2009 - 11.2017
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.

Retail Sales Assistant

Harvey Norman
Sydney, NSW
09.2006 - 05.2009
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.

Education

High School Diploma -

Leichhardt High School
Leichhardt
01.2001 - 12.2001

Skills

Fast LearnerPatient teacherSelf motivatedStrong customer service

Flexible and Adaptable

Problem-Solving

Attention to Detail

Software

Adobe Suite

Microsoft office

Procreate

Final cut pro

DaVinci resolve

Luma fusion

Apple Software

Certification

Cert III Retail Operations

Interests

Art: Painting, drawing and sculpting

Building: Designing and woodworking

3D: Modelling and printing

Programming and software design

Timeline

Retail/Online Sales Assistant

567 King
11.2017 - Current

Retail Sales Assistant

The Good Guys
05.2009 - 11.2017

Retail Sales Assistant

Harvey Norman
09.2006 - 05.2009

High School Diploma -

Leichhardt High School
01.2001 - 12.2001
Casey HarveySales Assistant