Adobe Suite
Casey Harvey
Sales Assistant
Elermore Vale,New South Wales
Summary
Demonstrated success in directing and strengthening all aspects of retail sales and service. Proficient in sales, online store management, customer resolutions, and inventory coordination. Background includes expert service delivery and strong customer acquisition results.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Retail/Online Sales Assistant
567 King
Newtown, NSW
11.2017 - Current
- Helped customers complete purchases.
- Managed online store. eg updating products and stock levels.
- Balanced and organized cash register by handling cash and counting change.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Prepared and packed boxes for overnight delivery.
- Received and followed pick sheets to gather merchandise for customer orders.
- Assisted customers by providing tracking information and resolving shipping or merchandise issues.
Retail Sales Assistant
The Good Guys
Alexandria, NSW
05.2009 - 11.2017
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Supported loss prevention goals by monitoring shopper behavior.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
Retail Sales Assistant
Harvey Norman
Sydney, NSW
09.2006 - 05.2009
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Increased sales by offering advice on purchases and promoting additional products.
- Supported loss prevention goals by monitoring shopper behavior.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
Education
High School Diploma -
Leichhardt High School
Leichhardt 01.2001 - 12.2001
Skills
Fast LearnerPatient teacherSelf motivatedStrong customer service
Flexible and Adaptable
Problem-Solving
Attention to Detail
Software
Microsoft office
Procreate
Final cut pro
DaVinci resolve
Luma fusion
Apple Software
Certification
Cert III Retail Operations
Interests
Art: Painting, drawing and sculpting
Building: Designing and woodworking
3D: Modelling and printing
Programming and software design
Timeline
Retail/Online Sales Assistant
567 King
11.2017 - Current
Retail Sales Assistant
The Good Guys
05.2009 - 11.2017
Retail Sales Assistant
Harvey Norman
09.2006 - 05.2009
High School Diploma -
Leichhardt High School
01.2001 - 12.2001