Casey Sulman
Melbourne,VIC
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Platypus Shoes
04.2021 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Assistant Manager
Platypus Shoes
03.2019 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Skills
- Customer Service
- Strong multi-tasking
- Problem-Solving
- Retail Operations
- Highly motivated
- Friendly and outgoing
- Sales Leadership
- Shift Scheduling
- Hiring and Training
Timeline
Retail Store Manager
Platypus Shoes
04.2021 - Current
Assistant Manager
Platypus Shoes
03.2019 - 04.2021