Casey Thompson
Burwood
Summary
Reliable team member at Bunnings Warehouse with a focus on delivering excellent customer service and sharing product knowledge. Skilled in helping customers find the right solutions for their DIY and professional projects, always aiming to make their experience positive. A collaborative team member who capably manages special orders, operates registers, and keeps work areas safe and well-maintained. Committed to learning through regular product training to better assist customers and stay up to date with store offerings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Bunnings Warehouse
03.2022 - 03.2025
- Primarily worked in the builder’s department (Timber yard, Tool Shop, Hardware), demonstrating extensive knowledge of building materials and hardware supplies. However, supported operations across various store departments including gardening, paint, electrical, plumbing, and homewares, gaining a versatile understanding of product offerings.
- Provided advice to customers, assisting them in selecting appropriate products for their DIY and professional projects.
- Processed customer special orders using the COS ordering system, ensuring accurate and timely delivery.
- Operated cash registers efficiently, handling transactions, refunds, and customer inquiries with professionalism.
- Maintained and organized work areas, ensuring cleanliness and compliance with safety standards.
- Operated equipment such as pallet jacks and served as a forklift spotter..
- Regularly participated in product training sessions to enhance product knowledge, enabling informed customer service and advice.
- Worked within a team environment, effectively communicating and collaborating to ensure smooth operations throughout the store
Education
High School Graduate -
Trinty College
Colac Bachelor of Business -
Deakin University
Burwood, VIC10-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Product knowledge
- Communication
Certification
- Victorian Certificate of Education
- Certificate II In Building And Cunstruction
About me
I am an 18-year-old male who has recently relocated from the town of Colac to Burwood in order to pursue a Bachelor of Business at Deakin University. Outside of work and study, I enjoy spending time outdoors, playing/watching sports, and socialising with friends.
Timeline
Team Member
Bunnings Warehouse
03.2022 - 03.2025
High School Graduate -
Trinty College
Bachelor of Business -
Deakin University
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