Cassandra Ford

Experienced Senior Change Manager with expertise in AGILE and Waterfall methodologies. Recognized for driving innovation, refining operations, and enhancing change resilience in large corporations. Skilled in inspiring teams, implementing new processes and technologies with minimal disruption, and excelling in communication and collaboration to facilitate realignment strategies. Proven track record of navigating complex changes with a tailored approach that meets organizational needs. Fostering adaptability and forward-thinking to implement changes and empower teams to embrace new ways of working. Let's achieve sustainable growth and vision for the future.

ANSTO

CRISP Program | SAP Patching Project | Cyber uplift Program

• · Spearheaded the development and implementation of a federal change management strategy utilizing PROSIC for the CRISP Project
• · Cultivated and sustained relationships with stakeholders including senior stakeholders, including the Executive Director
• · Addressed resistance among multiple stakeholders effectively Orchestrated and conducted Human-Centered Design workshops Established and guided Governance working groups
• ·Delivered regular presentations to the Steering Committee
• ·Conducted informative sessions and presentations at staff forums, meetings, and monthly Platform and theme gatherings
• · Formulated all UAT test scripts |Orchestrated and oversaw the UAT process | Documented and presented UAT findings
• ·Collaborated closely with technical teams, vendors, and the project team
• eHealth

OCMM Program

• Orchestrated and oversaw the statewide clinical change and adoption strategy utilizing PROSCI methodologies
• Cultivated and sustained stakeholder relationships Formulated the engagement and communication strategy
• Evaluated statewide training requirements to shape training policies
• Devised a comprehensive statewide training plan in alignment with training policies Established and supervised multiple Governance working groups

Westmead Hospital Redevelopment- ICT Enablement Program ICT Enablement Program

• Led a diverse team comprising clinicians and technical personnel
• Collaborated with Clinical Subject Matter Experts (SMEs) to comprehend existing workflows and formulate future workflows
• Entrusted by the ICT Enablement Team Director to oversee all Change Management endeavours for the State Pilot of the RIS PACS program merely two weeks before its launch Crafted all Change Management and Communication materials for the state pilot of RIS PACS
• Through stakeholder engagement, identified a shortfall in the RIS PACS project team's training outreach to medical and radiology staff at two smaller hospitals, prompting me to dispatch two team members for training before the Go-Live
• Tasked by the director to mentor two junior team members

Northern NSW LHD

Grafton and Maclean eMeds Project

• Established and maintained meaningful relationships with District excuitives
• Spearheaded all change management initiatives for the eMeds project Cultivated and sustained stakeholder relationships
• Conducted training session
• Surpassed the training Key Performance Indicators (KPIs) Established and oversaw multiple Governance working groups

Northern Sydney/ Central Coast LHD

Clinical Liaison Officer | Change Manager- Renal Dialysis Power Plan

• Formulate training agendas for Cerner's EMR modules such as PowerChart, SurgiNet, FirstNet, Scheduling, and eMeds.
• Conduct training sessions for Cerner's EMR platform. Cultivate and sustain relationships with stakeholders. Produce support documentation.
• Orchestrate the transformation process for the Renal Dialysis Power Plan, involving engagement with essential stakeholders, supervision of training activities, and resolution of arising issues. Provide assistance to stakeholders and end users in utilizing the Renal Dialysis Power Plan effectively.
• Devise alternative solutions in the event of Power Plan malfunctions.